Type the command ping sophos.com. This is more likely to occur over a high latency WAN connection, such as over a tethered cellular 3G or 4G connection. When WinHttpReceiveResponse completes successfully, the status code and response headers have been received and are available for the application to inspect using WinHttpQueryHeaders. Enter the following: For 32-bit: netsh winhttp set proxy proxy-server="http=your_proxy_server:your_proxy_port;https=your_proxy_server:your_proxy_port" For 64-bit: Go to cd C:\Windows\SysWOW64 then press the Enter button ERROR Request: WinHttpSendRequest failed: 12029 (dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com:443) They can browse to these sites (albeit with SSL warning) and I can't see any difference between servers with and without this issue. Open an administrative Command Prompt and run the command sf /scannow to repair and restore the file. Remoted into the machine and pulled logs, they are below: 2022-01-20T18:41:43.5342263Z INFO : Stage 1 command-line options: 2022-01-20T18:41:43.5342263Z INFO : Quiet mode on: 0, 2022-01-20T18:41:43.5342263Z INFO : Automatic Proxy detection disabled: 0, 2022-01-20T18:41:43.5342263Z INFO : No feedback mode on: 0, 2022-01-20T18:41:43.5342263Z INFO : Dump feedback enabled: 0, 2022-01-20T18:41:43.5342263Z INFO : Bypass competitor removal: 0, 2022-01-20T18:41:43.5342263Z INFO : Using CRT catalog file path: --, 2022-01-20T18:41:43.5342263Z INFO : Only register endpoint with Central: 0, 2022-01-20T18:41:43.5500125Z INFO : Log messages between endpoint and Central: 0, 2022-01-20T18:41:43.5500125Z INFO : Log command-line passed to executables: 0, 2022-01-20T18:41:43.5500125Z INFO : Using custom server that hosts the installer stage2 filename: --, 2022-01-20T18:41:43.5500125Z INFO : Using cloud group: --, 2022-01-20T18:41:43.5500125Z INFO : Overriding computer name: --, 2022-01-20T18:41:43.5500125Z INFO : Overriding computer description: --, 2022-01-20T18:41:43.5500125Z INFO : Overriding domain name: --, 2022-01-20T18:41:43.5500125Z INFO : Language will be set to: --, 2022-01-20T18:41:43.5500125Z INFO : Using message relays: --, 2022-01-20T18:41:43.5500125Z INFO : Proxy address: --, 2022-01-20T18:41:43.5500125Z INFO : Proxy user name: --, 2022-01-20T18:41:43.5500125Z INFO : Using custom customer token: --, 2022-01-20T18:41:43.5500125Z INFO : Using specified products: --, 2022-01-20T18:41:43.5500125Z INFO : Using certificates from the program data folder: 0, 2022-01-20T18:41:43.5500125Z INFO : Using custom customer ID: --, 2022-01-20T18:41:43.5500125Z INFO : Using specified user ID: --, 2022-01-20T18:41:43.5500125Z INFO : Using local install source: --, 2022-01-20T18:41:43.5500125Z INFO : Using experimental SRV: --, 2022-01-20T18:41:43.5500125Z INFO : Invoked as part of SEC migration: 0, 2022-01-20T18:41:43.5500125Z INFO : Detected architecture: 2, 2022-01-20T18:41:43.5500125Z INFO : Using x86 program files for stage 2, 2022-01-20T18:41:43.5500125Z INFO : Target path: C:\Program Files (x86)\Sophos\CloudInstaller, 2022-01-20T18:41:43.5500125Z INFO : Running on x64, requesting x86 Stage2, 2022-01-20T18:41:43.5500125Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/15608ba1- 0cd8-4b58-bd3b-0712fb901cc6, 2022-01-20T18:41:43.5654688Z INFO : Did not discover an URL for a PAC file. Resolution Try any of the following steps: Copy the file C:\Windows\SysWOW64\en-US\KERNELBASE.dll.mui from a working endpoint of the same operating system version and patch level. CAUSE The reason for the communication error between Endpoint and Sophos Central is because computers running Windows 8.1 and Windows Server 2012 R2 servers have not updated Microsoft's KB3172641 patch. I was also getting the same error "HttpSendRequest" failed, Windows error code=12002 while running script in WinInet Replay Engine replay mode. 2022-01-20T18:42:46.8005157Z INFO : Cleaning up extracted files. Method 1: Update the driver for the Network Adapter to the latest by visiting the manufacturer's website. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners. Team Collaboration and Endpoint Management. I've read some KBs on Sophos support and made sure TLS 1.2 was enabled. ERROR_WINHTTP_NOT_INITIALIZED 12172 Obsolete; no longer used. netsh winhttp reset proxy exit Try Windows Update now. 2022-01-20T18:41:43.5654688Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'. Applied either on VBR server and applied automatically to all extents/gates, or can be set specifically on the extent/gate. 2018-03-06T11:34:04.7098535Z ERROR : WinHttpSendRequest failed with error 12002 It was a proxy problem. Previously the username was either in Sequential or Random mode & threw errors. Specified user is invalid or does not have enough permissions on the server, Error: Unable to delete backup in the Capacity Tier because it is immutable. I was using WinInet mode because i was getting HTTP 401 Authentication error while replaying the script. I can run the created script successfully in VuGen (9.52) but performance center (9.5) throws following errors: Action.c(1288): Error -27492: "HttpSendRequest" failed, Windows error code=12002 and retry limit (0) exceeded for URL="https://xxx/yyy/zzz/aaa/bbb/cccc/portfolio_performance.do? The opinions expressed above are the personal opinions of the authors, not of Micro Focus. The failure of a couple of offloads per month wasnt a huge concern because the retry would always be successful but to ensure the best experience possible the AzureConcurrentTaskLimit registry key was changed to 8 with the plan of increasing it slightly until a limit is found. My TSR setting:RTS - Preferences - Advanced - Use WinINet -checked.RTS - Proxy - setted to default, More details:LR12.50 Build 1096Windows server 2008 R264bit. When I deployed on PC, it says "installation failed". Preferences -> Authentication -> Check Use the native Windows NTLM implementation, 4. Its recommended to install the latest cumulative update. Key on VBR server has higher priority. 2.In Local Security Settings, expand Local Policies, and then click Security Options. I have this issue but missing the registry key. Press the Windows Key + R, type cmd.exe, and press Enter. A new request handle must be created before retrying the function that originally produced this error. If at least one of the connectivity options returns status (200), then Defender for Endpoint sensor can properly communicate with the tested URL using this connectivity method. At the time of troubleshooting, Veeam was allocated less than 50Mbps for offloading backups to BLOB. web_set_max_retrioes("X"), also may not serve the purpose as just retries. In the navigation tree on the left-pane, click on the plus sign for "Trusted Root Certification Authorities" to expand it > select "Certificates". 2022-01-20T18:43:04.1321348Z ERROR : Exception: Failed to get stage-2 info: Failed to connect with any proxy. "HttpSendRequest" failed, Windows error code=12029 (cannot connect) and retry limit (0) exceeded for URL="https://www. while replaying using WIninet option at the starting of my url. Sophos Anti-Virus for Linux: Install an Enterprise Console managed client I am trying to reach to 30 vusers but i am seeing errors occurring sometime at 10 users or 15 or sometime 21 users. Anyone ever encounter this? Once internet bandwidth was increased to 800Mbps for Veeam, the registry key value was changed back to 64. Announcements, technical discussions, questions, and more! Network Operations Management (NNM and Network Automation). Instructions on how to remove Sophos Endpoint when losi. Roughly speaking it worked out to be less than 0.1% of all SOBR offloads per month experiencing a timeout on the faster link. Only after dropping the value to 1 did the timeout issue stops occurring. Which version of Veeam you running? A correlation between internet bandwidth and the number of parallel offloading backup files was found, increasing the bandwidth via QoS resulted in more successful backups being offloaded simultaneously. It may worth mentioning that I tried both by using WinHttpSetTimeouts and by setting each option individually with WinHttpSetOption with no difference. If it is NULL, that maybe the cause was on the last call WinHttpOpenRequest; or even WinHttpConnect was failed, so that it didn't get hRequest any more. The WinHttpSendRequest function sends the specified request to the HTTP server and allows the client to specify additional headers to send along with the request. Your email address will not be published. Its worth mentioning that lowering the Azure concurrent task limit may reduce throughput but its more likely to saturate the network if the data being offloaded is not too small (small and numerous files will likely wait a little longer in processing stages than offloading stages). If so, how did you resolve it. I had a similar error (with code 27492) and I resolved this ussue unchecked this option. 2. WinHttpSendRequest() failed: 12002 githubdownload In my script the first service used username/password. I am doing perf testing for one of our internal web application. On this client always getting the error that no internet-connection is available and the installation stops. The WinHttpReceiveResponse function waits to receive the response to an HTTP request initiated by WinHttpSendRequest. When the download completes close all open programs and browsers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. """" "" """path"""cmake.exe cmd cmake --version 2. 2.1WinHttpReceiveResponse () failed: 12002 VcpkgWinHttpReceiveResponse () failed: 12002 2.2 Try installing Sophos again. But when I run the labeling code in Azure App Service, I get the following . Try sending the request with. Timeout suggests that the installer could connect but did not receive a response. If the issue still persists, please send the agent logs to support@site24x7.com for further analysis. Typically there would be 250 or so backups in the offload queue, Veeam would offload these backup files for an hour until the timeout error occurred, then Veeam would start the next batch of 40 backups files to be offloaded. Likely need to try a different host for your ipa file..someone posted a method to use a chrome web server on your pc and I got it to work once that way The error code was 12002 zaphod over 8 years ago Hi, trying to install Sophos Endpoint Security on a normal win 7 client (as done 100 times before.). Threats include any threat of suicide, violence, or harm to another. Initially, a value of 10 was set for AzureConcurrentTaskLimit, however, offloading backups were still failing with timeout errors. However, the current connectivity test on Azure blob URLs cannot detect SSL inspection scenarios as it . Normally WinHttpSendRequest returns zero but now returns a non-zero value and GetLastError () returns a value of 12175 (equal to ERROR_WINHTTP_SECURE_FAILURE). Leveraging Azure Storage Explorer to upload multiple backup files demonstrated no errors would occur. I couldn't connect my outlook to an exchange 2010 server. This particular machine give me an HttpSendRequest Failed Error of 12002 which is Internet Timeout. netsh winhttp set proxy proxy-server="http=, SOPHOS EDNPOINT INSTALLATION FROM CACHE SERVER FAILS TO INSTALL. To ensure Veeam was indeed the problem, Veeam was removed out of the picture. 1. .net URLs, return status (400) is expected. Windows Server 2012 R2 Windows 8.1 Sophos Central ERROR Request: WinHttpSendRequest failed: 12029 . [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings], "SendTimeOut"=dword:0002bf20"ReceiveTimeOut"=dword:0002bf20. By using this site, you accept the Terms of Use and Rules of Participation. If the certificate does not match, import the certificate from step 1 by going to Actions> All Tasks > Import. Resolution. Lines 40-44 show an issue connecting to what Im guessing is an AWS server hosting the files. Regards, Hisham Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. Manually remove the Veeam CDP VAIO filter driver from an ESXi host, Failed to connect to the server. [in] dwInternetStatus. The general pattern is: 1. Possible Workaround Using Wireshark or similar packet capture tools, verify the network equipment is not blocking or throttling the traffic between the agent and server. Your email address will not be published. Required fields are marked *. Error:12002 1 Windows Update LAN2.4Ghz . Please suggest for a resolution. Cause Error 12007 translates to The server name cannot be resolved. Reducing the number of patches needing to be installed. I tried all the above-mentioned options but none helped. Preferences -> Advanced -> Uncheck Wininet replay instead of sockets, 3. Let me now if this can help you with the problem. Windows & Linux Servers: Agent EDA9E3A2.PNG View Top Replies lag over 3 years ago in reply to ray_omp +1 We had to delete all the ProgramData/SolarWinds after uninstalling the agent, then reinstalling the agent worked again. I am working on labeling of documents using MIP SDK 1.7.133. FYI, i am using WinInet replay engine as default win-socket throws 401 error (even with web_set_user function) because of some secured JAVA applets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reducing the maximum concurrent tasks to 6 or less would stop the offload timeout error but backup copy performance suffered which meant the Veeam was no longer meeting the required RPOs. Specified user is invalid or does not have enough permissions on the server; Tagging with Veeam; Error: Unable to delete backup in the Capacity Tier because it is immutable; Pay the ransom and hope for the best It means the protocol received improper input, such as data that would expand to excessive length, from the decompression function. As i observed if any transaction taking more than 30 secs recevied this error,if we run it as sockets instead of replay as winlet there is some chance we should not receive this error. Could anyone suggest how to configure the winlet timout tomore than 30 sec pls ? Downloading portable 7zip v19.0.0. Close request handle 6. Instead WinHttpSendRequest comes back with 12002 always after 21 seconds when trying with a fake IP as destination (not sure how else to simulate). The update can be retrieved either through Windows Update, Microsoft Download Center, or Microsoft Update Catalog. 3. Download timeout setting that can be configured in RTS affects only socket mode replay. Finally i came to conclusion that HttpSendRequest time out only occurres when any transaction takes more than 30 sec to connect to server. To resolve the issue with 30 seconds download timeout limit when using WinInet mode, it should be changed on operating system level (registry change). Disable "Use WinInet replay instead of Sockets (Windows only)" option from RTS, Hi, I am also getting the same error - "HttpSendR equest" failed, Windows error code=12002 while replaying in Winlet mode Since Socket option is not recprding , need to use Winlet finetunning the sever. ERROR_WINHTTP_NAME_NOT_RESOLVED 12007 The server name cannot be resolved. 23 comments Contributor cenit on Jul 9, 2019 Internet Settings Control Panel Close connect handle 8. error 12002 is ERROR_WINHTTP_TIMEOUT, please check with a browser if you can reach the URL from this server. Client logs show a WinHTTP Timeout of around 21 seconds event though default timeouts are configured to be 60 seconds. Lines 40-44 show an issue connecting to what Im guessing is an AWS server hosting the files. then used,web_set_sockets_option("SSL_VERSION","TLS1.2"); Though it may sound weird but none of the above options worked for me. This error would mean that the endpoint/server isn't able to resolve the Update Cache's IP address via the hostname. If server response remains > 30 sec , it would keep on failing. The errors below show that the upgrade starts but the file download fails. This default 30 sec time is because of the, Me too faced the same issue, what Krunal suggesting is the reason. WinHttpOpenRequest 4. I'm trying to use a service that requires a lot of requests, for which I'm using the WinHttp API. Check the proxy settings from IE (or the browser you used to record) when you access the same URL and make sure that LR uses the same settings. When I Unchecked Wininet replay instead of sockets & added web_set_sockets_option("SSL_VERSION","TLS1.2"); it throws some HTTP 403 forbidden error. I was using,web_set_sockets_option("SSL_VERSION","TLS"); Still I was facing the"HttpSendRequest" failed, Windows error code=12002error. Download timeout setting that can be configured in RTS affects only socket mode replay. The opinions expressed above are the personal opinions of the authors, not of Micro Focus. Refer the links below for more details on updating drivers: Update a driver for hardware that isn't working properly http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly Resolution Apply Windows Update KB3172614 to the affected computer or server, then perform a restart., Installing the update adds support to set the idle timeout value of a TCP connection used by WinHTTP. Failed to connect to the server. The WinHttpSendRequest function sends the specified request to the HTTP server. The script wouldn't error out, and the machine would not show up in Sophos Central. Most likely issue with proxy settings. Visio Stencils: Network Diagram that runs Cluster has F. Visio Stencils: Basic network diagram; Visio Stencils: Network Diagram with Firewall, IPS, Em. Visio Stencils: Basic Network Diagram with 2 firewalls; Visio Stencils for XG Firewalls and Modules update 01-2. Can anyone out there please help and let me know what else i can set to solve the problem on that machine? The following output is from a Windows client trace log, decoded with the DataNow toolbox to give the . As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. It occurred whenever Veeam offloaded large quantities of backup files simultaneously, typically any more than 6 backup files at a time would result in the offload failing. Windows (beta) Requires Windows 10. try to disable the WinInet function. This was a problem because the automatic SOBR offload process would process 40+ backup files at a time, most of which would fail until only 6 backup files remained in the queue, at this point the 6 remaining backup files would offload successfully. Veeam support suggested trying to reducing the number of Azure concurrent tasks, made possible via a registry tweak configured directly on the Veeam Backup Server. Looking at the Veeam offload job logs (located in the main folder of the Veeam server logs, path C:\ProgramData\Veeam\Backup\SOBR Offload) we could see the following, task example [18.08.2019 11:21:23] <176> Info Response: Archive Backup Chain: b14e8dd9-2351-4236-bd54-a08339859d49_40f33f92-ca5a-45ac-a2ec-d674efd0383d [18.08.2019 12:57:26] <844> Error AP error: WinHttpWriteData: 12002: The operation timed out [18.08.2019 12:57:26] <844> Error tr:Write task completion error [18.08.2019 12:57:26] <844> Error Shared memory connection was closed. Microsoft KB3172614 . Resolve the MCS server address Open the ESH window, then go to the Management Communication tab. It's quick & easy. Most likely issue with proxy settings. Cookie Notice For all things Sophos related. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. WinHttpSendRequest 5. When this error is encountered, the request handle should be closed with WinHttpCloseHandle. Hi, Try to Use the UpdDwnldCfg.exe tool to download software updates from the Internet. Testing showed the stability of SOBR offload job with faster links was substantially better than SOBR offload jobs with slower links pre-registry change but it would still experience a timeout once or twice a month with the new faster link. I have recorded the script using winlet mode so can i still disable the"Use WinInet replay instead of Sockets (Windows only)" option and replay the script usingweb_set_sockets_option("SSL_VERSION","TLS1.2"); ? To resolve the issue with 30 seconds download timeout limit when using WinInet mode, it should be changed on operating system level (registry change). Using web_set_max_retries(); did not help. Endpoint Security: Failed to send a WinHttp request. Thanks for the Reply. Given this extent was the target for a substantial backup copy job, the concurrent task limit was set to 40 (appropriate for the core count on the repo). Under Connection Details, take note of the Server address. Harassment is any behavior intended to disturb or upset a person or group of people. Been using my remote/silent install script to deploy Sophos to user machines, and one keeps giving me trouble. Was able to fix this with a command on my CMD. The code is working fine in local machine and IIS (windows). But when I changed it to. Close session handle Locate the error WinHttpSendRequest (error 12007) in C:\ProgramData\Sophos\AutoUpdate\logs\SophosUpdate.log. The registry settings below change default timeout (30 seconds) to 180 seconds. 1 Answer Sorted by: 1 ERROR_INVALID_PARAMETER means that the issue is on handler hRequest, which you have not checked the return value yet. I wouldn't know what the problem is, Can you attach (drag onto the editor) the last installer log file from:C:\ProgramData\Sophos\CloudInstaller\Logs\, 2018-03-06T11:33:40.9860351Z INFO : SophosInstall command line: "C:\\Users\\olabiyif\\AppData\\Local\\Temp\\sfl-f8639010\\Setup.exe" 2018-03-06T11:33:40.9860351Z INFO : Command line: Quiet mode on: 02018-03-06T11:33:40.9860351Z INFO : Command line: Automatic Proxy detection disabled: 02018-03-06T11:33:40.9860351Z INFO : Command line: No feedback mode on: 02018-03-06T11:33:40.9860351Z INFO : Command line: Dump feedback enabled: 02018-03-06T11:33:40.9860351Z INFO : Command line: Bypass competitor removal: 02018-03-06T11:33:40.9860351Z INFO : Command line: Using CRT catalog file path: --2018-03-06T11:33:40.9860351Z INFO : Command line: Only register endpoint with Central: 02018-03-06T11:33:40.9860351Z INFO : Command line: Using custom server: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using custom stage 2 filename: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using cloud user: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using cloud group: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding computer name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding computer description: --2018-03-06T11:33:40.9860351Z INFO : Command line: Overriding domain name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Language will be set to: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using message relays: --2018-03-06T11:33:40.9860351Z INFO : Command line: Proxy address: --2018-03-06T11:33:40.9860351Z INFO : Command line: Proxy user name: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using custom customer token: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using specified products: --2018-03-06T11:33:40.9860351Z INFO : Command line: Using certificates from the MCS app data folder: 02018-03-06T11:33:41.0016355Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/latest.tar.gz2018-03-06T11:33:43.3572959Z WARNING : WinHttpGetProxyForUrl returned: 121802018-03-06T11:33:43.3572959Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.2018-03-06T11:33:43.3572959Z INFO : Set security protocol: 000008002018-03-06T11:33:43.3572959Z INFO : Opening connection to downloads.sophos.com2018-03-06T11:33:43.3728963Z INFO : Opened connection to downloads.sophos.com2018-03-06T11:33:43.3728963Z INFO : Request content size: 02018-03-06T11:34:04.7098535Z ERROR : WinHttpSendRequest failed with error 120022018-03-06T11:34:04.7098535Z INFO : Failed to connect using proxy '' with error: WinHttpSendRequest failed2018-03-06T11:34:04.7098535Z INFO : Cleaning up extracted files2018-03-06T11:37:00.0281488Z ERROR : Exception: Failed to download stage-2 archive. URLs. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. For .blob.core. The registry path is as follows HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\. Reduce the number of endpoints or patch deployments. For more information, please see our >>WinHttpSendRequest falils with an error: ERROR_WINHTTP_SECURE_FAILURE The error you got is SSL3_ALERT_DECOMPRESSION_FAIL. If it is, check that its response headers are properly terminated with an extra CRLF sequence (the last response header should have two CRLF pairs following it). Proxy -> Authentication -> Provide username and password for proxy (No Proxy setting was selected), 2. There is also an XG firewall connected as proxy to my network. I downloaded SOPHOS installer from my Sophos central account. Team Collaboration and Endpoint Management. Description: Amount of parallel HTTP requests for data upload (tasks) to Azure archive tier. "HttpSendRequest" failed, Windows error code=12002 - Perf Center Error - LoadRunner Enterprise User Discussions - LoadRunner Enterprise Blogs Ask & Explore Community Guide Menu Welcome Getting Started Guide Knowledge Partner Program Application Delivery Management AccuRev Agile Manager ALM / Quality Center ALM Octane Business Process Testing Sophos Central Endpoint . If the connection is successful, the ping result shows Sent = 4, Received =4. 2. Call WinHttpConnect 3. 8 comments ashari4 commented on Mar 11 edited I see intermittent problems downloading 7zip. Call WinHttpOpen 2. On the machine that is failing the upgrade, either reboot it or . Christian Edon Pascual over 2 years ago in reply to QC Hi QC, Thanks for the response. 3 comments commented on Oct 7, 2020 Click AltStore notification icon in Windows 10 Click on Install Alstore Select Apple Device Enter Apple ID and Password See error OS: Windows Version: 10 Buil 2004 Build 19041.546 ", Snapshot Info, Action.c(52): Error -27492: "HttpSendRequest" failed, Windows error code=12002 and retry limit (0) exceeded for URL="https:/xxx/yyyy/zzzz/homePage.do", Snapshot Info [MSH 0 1]. I am using 1 LG. 1997 - 2022 Sophos Ltd. All rights reserved. I am able to resolve the issue using the below steps, 1. Comment * document.getElementById("comment").setAttribute( "id", "a5587e1f85bbdc8ca56b5bd24fac8ab9" );document.getElementById("abd19d3510").setAttribute( "id", "comment" ); I am a Channel Services Senior Systems Engineer @ Veeam Read more, WinHttpWriteData: 12002: The operation timed out. The issue is specifically if the portal and gateways are hosted on different IP addresses as the GlobalProtect client will try and download the update from the portal through the GlobalProtect tunnel. ERROR_HTTP_DOWNLEVEL_SERVER. Veeam was offloading 40 backups in parallel during SOBR offload jobs, this 40 number comes from the Limit maximum concurrent tasks to
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