When putting in reverse it shifted really hard and felt like the car jumped. So my daughter had to hold the brake because said auto was stuck in reverse for over one hour. Took the car back and they said the actual hood latch needed to be replaced. They stated that they secured it and that it should be fine. Automatic shutdown when driving and chrysler says its normal oil consumption. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. Purchased vehicle in november 2018, within 3 months it had burned all oil with only 4k miles usage. He said this is happening with this model and other jeep/dodge vehicles with this motor. Running lights also suddenly will not work. Eventually this is going to cause a major accident and could possibly kill me or my family. Hoping this does not continue through the life of the vehicle. Our test car also had the forward collision mitigation, which functions as it should. I was driving to work one morning and made it about 1 mile from home before my car turned off and the emergency brake engaged. *dt updated 10/19/18*jb. Happened again at 18,000 & 22,000 miles currently have 23,000 miles. I purchased the car very recently and it is not more than 2 months and lessthan 3000 miles so far. These are more than sport utility vehicles. This is absolutely not acceptable in a new vehicle. Other reports state vehicle shuts down while traveling with no warning indications and the dipstick registers no engine oil. My daughter drives this vehicle and transports herself and my 3 grandchildren! Luckily the incident happened at about 430am and there was no traffic. 15 minutes down the road the car goes into limp mode and wont drive over 30 mph. The failure mileage was approximately 139,000. The car randomly shut down 6 more times before reaching safety. If you read all of complaints about this vehicle. April 30th I took my jeep compass into the dealership where they said the front right sensor was the cause. On 2 separate occasions, my jeep compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. Tl* the contact owns a 2018 jeep compass. Auto start/stop does not function properly 100% of the time. The front stabilizer bar end links had to be replaced after 25000 miles. Both gadgets sound good on paper but fail all too often in real life. On March 30 2018, vehicle had 6000 miles and would not start. Back in february, I was driving about 65 mph on the highway and the check engine light came on, which I thought was strange. Do NOT purchase a Jeep. Even when using a fully synthetic oil that has a life span of 5,000 miles, the "low oil pressure" warning comes on. 4 multi-air 9 speed) can burn 1 quart of oil every thousand miles. The failure mileage was approximately 98,000. Also, fluid release just under engine area and auto stop (engine) function as well as emergency brake and electrical system malfuction. Oil was checked and I was advised there was no oil in the engine, the vehicle had 3,650 miles on it and it's brand new. Earlier this month I was talking to a family friend. This happens randomly but is increasing in frequency. There was no steam, no excess sound from the engine, no nothing. Now car wont go over 30 mph and spits and sputters. Made special trips to the dealer so they could top off the oil after 1,500 miles (their solution to this known problem) and it happened a second time after less than 3,000 miles, and once again while making a turn I was almost rear ended because the jeep stopped in the middle of the road!!! Ready to go! This is so unsafe because it happens in the middle of driving its to the point I'm afraid to take the expressway in fear ill get in a accident. I'm lucky that there was an area for me to be able to coast into on the side off the road or I could have been in a serious accident. This is the most important place to start with the 2022 Compass, because here is where the most of the changes are. When the vehicle was started, the check engine indicator illuminated. Went back to jeep. Cold and very angry I cancelled that tow and used my triple aaa and my local tow guy,(who had the jeep loaded on the flatbed in half an hour) and drove me and my jeep to my dealer. I didn't realize it was off until I couldn't move the steering wheel. They then wrote on the work order "verified, service manager documented oil under vehicle. Please know that this car is hardly on the road due to me being home most of the time. I am extremely concerned for my safety and rely on this vehicle to get me to work as I am a healthcare professional. Today I was driving an all lights came on, the jeep shut off, and it took almost 20 minutes before the jeep would start. Also sounds a hard knocking sounds while accelerating as it shifts into another gear and jerking of the entire car forward when this happens I had to immediately slam on my brakes as it almost caused huge accident and not to mention shakes me and my children up every time this happens. Transmission intermittently jerks into gear. I hate to think what could've happened on our very busy highway that I travel on for many miles daily. Didn't show any warning before hand making it a safety issue for those like me traveling with children and the car stoping out of nowhere. The vin was not included in nhtsa campaign number: 17v670000 (engine and engine cooling). I waited for 5 minutes and finally was able to release the parking brake and shift into reverse. Soon after I was approaching a stop sign and the car automatically initiated my emergency brake before I even fully stopped. 1. Excessive oil consumption lead to multiple incidents of stalling while driving. I should have walked away when it was making the noise when I moved it on the lot. 3) all the alarms in the vehicle have gone off while traveling down the road. With so many electrical components Im ready to trade in and get away from Jeep all together! The dealer added oil and the contact was informed that the engine needed to be replaced. Car takes multiple times to start back up because does not have enough oil. While driving approximately 50 mph with the cruise control on, the engine light came on and said "service engine", the engine shut off and shortly after restarted on it's own. The facelifted 2022 Jeep Compass retains a five-star ANCAP safety rating, which it attained back in 2017. The new ones arent much different and there arent any significant safety updates that would cause us to get a 2022. Since 2019 to current I have had to have the Aux battery and my regular battery changed. Tl* the contact owns a 2018 jeep compass. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. When I mentioned the deal we recd to my brother-in-law he switched from the rogue ( they leased rogues for 12 years) to the compass for his wife. Had I not noticed the steering issue myself, no error or warning messages have displayed on the vehicle. I have contacted chrysler and have a case number. And from a financial perspective, it's true, provided you're willing to make The jeep shut off while I was going 44mph and I had no steering, no breaks, no power at all. Its different to the 19-inch alloys, but isnt temporary or speed-limited, but is 10mm narrow than the road wheels. Does this ring a bell? No one at the dealership where I bought my vehicle mentioned this issue; I would not have purchased the vehicle if I knew that it literally shuts down. In researching I saw that there was voltage regulator recall; however, we are being told that this does not involve our vin. I didn't care. The approximate failure mileage was 1,000. The accelerator pedal was depressed however, the vehicle failed to respond. I realize I was about 800 miles past the 5000 mile oil change, and they told me that jeep said it was acceptable to burn a quart of oil every 2000 miles. *dt*jb *dt consumer stated start/stop ready mode does not work.*jb*dt*jb. The contact waited for several hours and then drove to chrysler dodge jeep of paramus located at 315 nj-4, paramus, nj 07652, where the contact was informed that the vehicle needed maintenance service. Restarted vehicle after two minutes or so to clear intersection. No external blinkers, no illuminating signal arrows which usually illuminate in your dashboard console when the signal lever is depressed, no sound (signal clicking) inside of the vehicle while signal lever depressed. I come to a stop sign again, and try to accelerate, only for the same thing to happen as last time. I had to come out of the car instinctively I used the key fob to close the door and used the valet key to open the car and quickly went back in the vehicle to try to restart one the first try I was not successful. I love this jeep but don't have the money to fix all of these issues. I just can't understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. The vehicle was not repaired. The vehicle still would not go forward. Takata recall excessive consumption of oil, the problem I'm having in my 2018 jeep compass is I'm changing my oil every 3,000 miles and before I reach the 3 000 miles I have to buy 2 quarts of oil, and I'm using 100% synthetic oil. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. The vehicle was not repaired. The engine burns oil at an extremely fast rate. Aesthetically this vehicle is awesome. In mid-july the same issue occurred again, my car shut itself off while I was driving and engaged the parking break and I got a critically low oil warning. This issue is dangerous, as there is no warning that your oil is low before the jeep turns off. While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to p then desired gear. The system that automatically turns off the car at stops works intermittently. The only warning light displayed is for the start/stop malfunction. Oil plug is in tact and it looks like it's leaking around the oil pump right behind the alternator. Then it turned back on by itself like I had just turned my car on, I was still driving down the road. In the first 3200 miles our jeep used 3. Notice: Regarding the Change of the Check-in Deadline at Kansai International Airport . Jeep compass auto start/stop system malfunction causes vehicle to stall upon stopping. Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. My husband purchased me this car about three months ago and it has been nothing but hell for me. Explore the Jeep SUV & Crossover lineup. The failure would occur 3 times every week. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. The failure mileage was 20,000. 00 inspection fee. However, the failure recurred. It appears to be on, but I cannot accelerate. Received messages service transmission and service engine. I own a manual 2018 jeep compass with around 14,000 miles. The vehicle was repaired, but the failures recurred. My jeep has been at the dealer for a week while they figure out what is wrong with it. Malfunction distracting and disabled functionality of the system. Investigating more closely and doing a battery voltage test will clarify whether the starting problem is due to the battery. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v524000 (electrical system) however, the vin was not included. The manufacturer was notified of the failure. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. If the car shuts down I would assume this should be an immediate action not a suggestion. Equipped with 3.2L V6 with heavy-duty engine cooling, power heated mirrors, backup camera, heated front seats, heated steer 4X4 VOLANT CHAUFFANT SIEGES CHAUFFANTS UCONNECT 8.4PO. Vehicle only has 11,400 miles. Consumer was driving the car today 12/5/2018 when stopped at a red light the car stalled and restarted, putting it into a "power saving mode" where the radio did not work and parking break light came on along with transmission light, and start/ stop light. Im going to replace the cabin filter after the pollen season next month. Outragious oil consumption, car shuts down or slows down significantly while driving, check engine light came on and now reads code p1dd2, ive only had this vehicle for 1. Where the old Compass interior felt a bit run-of-the-mill, this is certainly a bit more special. Because of covid we hardly drive either of our Jeeps. The contact was uncertain if a police report was filed. The vehicle was not diagnosed nor repaired. The long and the short of this is, there is a problem with the 2. Purchased at the dealership @ 5k.. Engine stalled @ 18k miles as I was backing out of my driveway.. I finally brought car to a stop. And that helps when you start running the numbers, but you cannot hide from the fact that the Compass is an expensive choice. 4800 miles made month follow up over next week tried to turn off stop/start feature to see what happened for next 6 months mpg. The vehicle will randomly shut down while driving. But today I was notify to return the rental back and that I must drive my car and take it to the dealer once I reach 1,000 miles I talk to rachel the assistant manager to provide me with the ref# number and proof that she contacted jeep and she decline stating she didnt get one. It is available in 17 variants, 1368 to 1956 cc engine options and 3 transmission options : Manual, Automatic (DCT) and Automatic (TC). I returned the vehicle, and services claimed to fix all the issues. 4WD Lock engages four-wheel drive permenantly (instead of on demand), and a handful of driving modes will control traction better on slipperier surfaces: Sand and Mud, Snow and an auto function. On 02/01/2021 the car again would not start. I drive in no traffic. It did stall again at the dealership so I left it again. If you go light on the gas pedal, it tends to upshift a gear or two too high, exacerbating the tepid power delivery. About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. Jeep mechanic cannot find code or anything wrong with it! Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. I immediately put hazards on, tried to pull to the side, stopped and tried turning the car back on, after 2 attempts it turned back on but I was scared the entire hour long ride home so drove in the slow lane so that I could pull right off the highway if it happened again. All Rights Reserved. Left there. After turning on the car and turning off the car 2 times the message disappear and the car can start moving freely. Chrysler Dodge Jeep Ram of North Savannah is the place to go in Savannah for quality new and used vehicles, financing, and auto service. Car would not restart for about 10 minutes. Just under 12k miles. This problem is scary. There were no warning indicators illuminated. Vehicle shut off/stalled while driving and check engine light came on. The contact owns a 2018 jeep compass. *dt*jb. The dealer advised the contact to keep an eye on the oil consumption. I bought a new 2018 jeep compass in february 2019. Goal is get them to buy back for what we owe, refund down payment, trade in, remainder of warranty/gap insurance. I've had the 1 electrical recall 'reprogrammed', but then my car wouldn't start on thanksgiving. The vehicle was inspected again and the contact was informed that the undercarriage was improperly torqued to the subframe of the vehicle. Then started to back out of parking space. The approximate failure mileage was 16. This is unacceptable and is a detriment to highway and personal safety. Luckily, I had been proactive and caught it before stalling in traffic anywhere. Car will power down and engage parking brake and die. The contact stated that the computer was in a constant loop of turning on and off. I don't understand why when something like this happens that no one you call for your factory warranty and get their third party call centers that they don't tell you all proper information, nor are they noting accounts properly. I've also noted multiple times that the coolant seems to run on the low side periodically. However, after searching online, I've found that numerous other chrysler, jeep, dodge & fiat owners are having the same issues with satellite failure after new battery install and delaminating uconnect screens causing distracting screen notifications. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The emergency brake comes on by itself. They are forcing me to drive the vehicle for an oil consumption test regardless of the safety issues. 9:57 auto start stop malfunction red light blinking on dash. Again another scary experience. The vehicle was towed to the dealer several times and the wiring harness, the battery, and the instrument cluster was replaced however, the failure persisted. We began changing the oil every 3000 miles. With at least a dozen top aftermarket makers offering unique and sizzling designs with which deck out your Jeep Wrangler JL, theres no reason for you to hold back when youre choosing how to improve the appearance of your brand new off-road ride. Upon towing it to a service station, they state that they can't fix it, only the dealership can fix it. Won't start. It glitches all the time and takes my focus off the road. My wife was nearly broadside because the car stopped in the middle of a travel lane. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I thought it was operator error and I must have done something wrong because no warning lights came on and I was able to restart the car and continue. This car is very dangerous. Was informed to not trust the oil light by the dealership. The failure mileage was 23,813. I then researched this issue and was appalled at the sheer number of people this is happening to and despite the complaints, chrysler has not issued a recall. I have had multiple, varying issues with my 2018 jeep compass since I began leasing the car in june of 2018. My car has stalled out several times on the interstate and in busy in town traffic all due to low oil pressure. I have young kids and I feel stuck with this lemon. I mentioned it to my salesman and he said he was unaware. While driving approximately 40 mph, the vehicle stalled without warning. On the NHTSA website, one owner writes, Car has shut off three times while driving. Still wish it was a bit more quiet The 2018 jeep compass engines have an unresolvable defect causing the oil to burn at an accelerated rate. Engine runs hot to the point vehicle stops while driving. While in drive the vehicle display flashed 'oil pressure low' for less than a second. Easy to keep that way. So, I better get a phone call or e-mail on monday. This is a serious safety hazard . I decided to google what was happening and found tons of posts with the same issue being caused by no oil. Very quickly a 'low oil pressure warning' sign will flash on the dashboard, and soon after the car becomes limp and completely shuts down. The contact then notified the dealer and made an appointment for service. Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. No prior signs that vehicle has loss oil. I have to drift to the side, put the car in park, shut it off entirely, then restart, yesterday it took 3 tries to get it to restart. The headlights have never worked and when they do work they are intermittent. And it happened again yesterday (1/30/2020) while I had left my school campus. I purchased this vehicle to make me feel safe due to the blind spot alert function. Recently it got very bad and I went to a different dealership and thought maybe there they will check. This is the same issue reported and recalled with the pcm voltage regulator chip. The cause of the failure was not determined. After replacing the main battery, my uconnect system stopped functioning properly. Both the interior and exterior are holding up as new in spite of a break in where the front passenger window had to be replaced. I delivered the car to the dealer early on the 29th. This issue causes the radio to jump from screen to screen and station to station. The car is going back to the dealership asap. Get a great deal on a great car, and all the information you need to make a smart purchase. Having electrical issues with sound system shutting off and not coming back on, also took car in for regular maintenance oil change and was told my car had very little oil almost out and no warning lights came on at all and it wasn't even time for my oil change, I was early. The battery warning light was illuminated. I touched the gas and then the gas pedal stuck. Next up theres the abysmal Uconnect infotainment display. This is absolutely ridiculous!! This is an extreme hazard to the driver/passengers. Please save your time and money and no NOT get the Compass, writes an owner on Edmunds.com. It happens any time I use this feature, and I have to be sure to turn it off before driving. Very unsafe! I will provide screenshots of an email I have with chrysler. I did, and made an appointment to the service dealer. The vehicle was towed to the dealer but was not diagnosed nor repaired. All Rights Reserved And once, I turned left drove 4 cars length and stopped dead in traffic on a busy street. The top tethers are on the rear seatback, exposed and easy to locate. I have had this problem for close to a year and I have brought it to the dealer service department. Touch screen. About the only. The contact was informed that there was no evidence of a coolant leak. Simply shuts down in middle of a highway or side street. Such a safety hazard. It occasionally warns you too soon, but usually not soon enough. Car has shut off 3 times while driving in last week. I think this is absurd for a new vehicle with so little miles on it! While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. You should have a choice for when the vehicle turns itself off in order to be able to drive it safely and to be able to make informed choices. I do not trust this vehicle. The car was making a rattling noise when I brought it in for service. That in and of itself is a problem (I have since been told to check it every 1000 miles even though the manual says it can go 7500 w/o changing), but the real problem is when it gets low the car just turns off. Well I didnt make it to monday. We have monitored the oil consumption regurlerly and find that we need to add oil about every 1500 miles. The failure mileage was 55,079. I was able to get the jeep started after a minute and drove straight to the service center. Please help. 2 months later im on the highway heading to work. I do not trust driving this car myself or with my family. That shouldn't be right. Check out this guide. The vehicle was not diagnosed or repaired. Obviously, the wayward cluster is a safety issue, yet Jeep has not issued a recall to address the problem. The contact indicated that four quarts of oil were added to the engine approximately one month prior to the failure. I had to disengage the break, push car to medium to avoid oncoming traffic, put in park and cycle the car off. While driving down road a bolt fell out from under the steering column and dropped on my foot. They did diagnostics, said it was software and said car seemed to fix itself. Not being able to see is safety. There's plenty of headroom and adequate legroom all around. When I attempted to restart it, 4wd service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at it's hottest. 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