webex compliance officer

A. Libya You can look for a specific person in your company, find content and metadata related to messages they've posted and meetings they've attended or hosted in your organization. Spain Macedonia You can look for a specific person in your company, find content and metadata related to messages they've posted and meetings they've attended or hosted in your organization. When invoked by a violation, the system creates an incident report viewable in Webex Control Hub and sends the offending speaker and compliance officer an email record. Under certain circumstances, admins may want a highly restrictive policy and not allow their users to join group spaces that are owned by other organizations. South Sudan Tunisia Georgia Samoa We do not yet support Meetings site specific eDiscovery in Control Hub for organizations that have multiple Meetings sites. Any external user who is invited to join a space must belong to a domain that is part of the space-owning organizations domain permitted list. In addition, compliance officers can add exceptions to retention policies and put users on a legal hold when those users are under investigation. When that threshold is met, aging content gets purged. Delete ReportDeletes your report from the list. Guyana We do not yet support Meetings site specific eDiscovery in Control Hub for organizations that have multiple Meetings sites. Allows IT administrators to enable native file storage or Microsoft OneDrive, SharePoint Online, Box and Google Drive for file sharing and storage. Refer here for a list of supported platforms. Negotiate (Kerberos) on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. Like the Integrations management, where administrators can reduce the outflow of information to third-party Integration apps via Control Hub settings, there is an additional capability to manage bots. Bangladesh You must have the compliance officer role assigned to you to create and view reports. Oman The API endpoint responsible for creating a new webhook requires we provide a URL that will be sent an HTTP POST request with a payload containing a new recordings metadata along with information about the webhook itself. Guam The following activities are captured in reports: MessagesMessage content posted into a space. Additionally, they can make these folders default storage for the spaces. Ethical walls (also known as Block Internal Communication) allow administrators to define simple rules in Control Hub to prevent certain groups of users from collaborating with each other via Webex Spaces. Niue You can: Create and manage meetings Add and manage meeting invitees Timor-Leste France Users can then access the files in the linked folder directly from the Webex space and set as the default storage for the spaces (based on Control Hub settings). The option would be grayed . In addition, we also provide Compliance Officers with the ability to redact the meeting transcripts or delete the transcripts. Kiribati Join this webinar to hear about the latest security and compliance innovations in Cisco Webex Teams, and how it delivers the flexibility required to meet the needs of today's workers. Mongolia Download ReportDownloads your report using the eDiscovery Download Manager. You can also see a list of all or specific administrators in Control Hub, including device administrators and compliance officers. If you need it enabled for your org, or if you need help, please contact the Webex Developer Support team . When a report ZIP file reaches a limit of 5 GB or 100,000 files, then another ZIP file is created using the same name but postfixed with -1, then -2 and so on. You can search through content for somebody who has left your organization, the data is stored since March 2019 and subject to your organization's data retention policy. Micronesia Belize Gambia If the issue persists, feel free to contact the Webex Developer Support team. The search report will also include transcripts generated for meetings hosted by users in the compliance officers organization. The Pro Pack for Control Hub is a premium offer for customers that require more advanced capabilities and fine-grained controls in coordination with their existing compliance, security, and analytics software. As a compliance officer you can preserve data for legal proceedings, this data is also returned when you access the Webex App eDiscovery Search and Extraction tool. Aruba St. Vincent and Grenadines When the retention policy for one organization expires, messages sent by its user are deleted. Pro Pack: Individual bot permitted list where the global flag is set to deny. Malaysia Brazil An administrator can define an organization-wide data retention policy so that all relevant contents are permanently deleted at the configured retention timeframe. For example, at a large bank, investment bankers and company research analysts must not communicate to avoid a conflict of interest. The search report can be downloaded as a compacted zip file where all the activities are in an EML format organized by space. Palau Italy However you can run into a issue where you cannot assign the Compliance Officer role to your account, which is needed to integrate with Cloudlock. A Webhook for Compliance Officers to be notified of an organization's Recordings is the first of its kind in Webex REST API. Additionally, we are planning to have inline DLP capabilities that prevent sensitive data from being transmitted to users in spaces in real-time by any user (internal or external) in any space regardless of who owns that space. San Marino As confidential meetings over Webex increase, were augmenting our End-to-End Encryption built on a standards-based cryptography model where data in transit, in use, and at rest is encrypted. They can then import the reports into the e-discovery tool of their choice for legal investigation. Ensure there is sufficient space on the computer to download large reports. The length of time to create your report depends on the amount of data that matches your search criteria. Seychelles Files SharesFiles shared in a space and snapshots created of whiteboards. In my previous role in Cisco IT, I managed the team responsible for collaboration infrastructure across the companys 140,000-plus employees and partners. eDiscovery supports the following proxies: NTLM on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. This new world has heightened the need for a mindset that holds security as a foundational thread throughout the collaboration ecosystem. Security breaches are often the result of our actions as users. Allows people to share, open, edit, and co-author files from their ECM system, right in their Webex Team space, Allows collaborators to upload files and folders into their ECM system, right from their Webex space, Allows people to define who can see and coedit any shared files for Microsoft OneDrive and SharePoint Online, Ensures that collaborators will always see the latest version of any file, Encrypts links to ECM files, messages, and whiteboard drawings, end to end, Works with existing DLP and does not create additional copies of files as they are shared in Webex spaces, Blocks personal or shadow IT OneDrive or SharePoint Online folders, and only allows approved instances. Our mantra is to make security ubiquitous across the entire portfolio while also providing tools for users and administrators to manage security needs proactively. Liberia In mixed spaces, where the space owner, the inviter, and the bot potentially belong to different organizations, policies from all three entities will be evaluated, and the bot admitted only where none of the organization policies prohibits such action. When you enter multiple values for Email Address and Space Names, the search engine uses these values as: [ (email_address1 OR email_address2) AND (space_name1 OR space_name2)]. Slovak Republic United States With this capability, a customer can selectively allow third-party applications created using APIs from developer.webex. This will greatly reduce the setup time for admins who need to add a large number of domains to their Organizations list of approved domains. It helps organizations maintain compliance with relevant industry standards and regulations (e.g., FINRA), and avoid potential conflicts of interest. You can search through content posted within the last 90 days or if you have Pro Pack you can search through content that's older than 90 days. Webex Assistant is not yet available for Webex for Government organizations, so Control Hub only supports eDiscovery of meeting recordings and related metadata. Kenya Do-it-yourself: The Webex Events API is exposed publicly. Flexible payment solutions to help you achieve your objectives. France For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. You can re-run a report that has expired after 10 days. We are intending to extend our real-time features to other users actions in the coming months. Sweden The second part of the strategy involves monitoring user actions such as posting or deleting a message, attaching a file, and adding a user to or removing a user from a space in Webex accessible, as events, via APIs so that they can be consumed by DLP software to check for and remediate violations. Theres no question that COVID-19 accelerated the digital transformation timeline shrinking the adoption of technologies from years to weeks or months. For Common- Identity (CI) linked and enabled sites, the Webex Events API provides the compliance officer of the host organization with access to meeting events, recordings, and transcripts. The impact of a breach can be severe, so Webex has introduced Control Hub visibility and controls via partner integrations to allow customers to manage the adherence to their compliance policies. XML API Deprecation Getting Started REST API Basics Compliance Webhooks Webex APIs. US Minor Outlying Is. Weve made it a practice to arm organizations with mechanisms that prevent problems before they can happen wherever possible. Control Hub administrators can set global policies to allow or deny bots for their organization. Compliance administrators can search and extract messaging and meeting content using user email addresses or space names. They check for policy violations and take action to remediate them. Rwanda Request Header This will help them save time and network bandwidth and facilitate iterative future searches to specific users or spaces of interest. -------------- And transcriptions and recordings will eventually be encrypted. This feature ensures that organizations maintain compliance with relevant company standards and regulations (e.g., FINRA), and avoid potential conflicts of interest. From the customer view in https://admin.webex.com, go to Troubleshooting > Status > View eDiscovery and click Download Manager. With Webex, the end user doesnt have to worry about whom they should communicate with because Webex will automatically block them before it happens based on simple rules defined in the Webex Control Hub. End users are further empowered by propagation control features such as message deletion, read receipts, controlling space access, and moderator privileges. Jersey admin or Compliance Officer roles. Click Next to complete the integration. Norway Zambia Mixed spaces with the participation of different org members are evaluated based on the most restrictive policy as it relates to space owner, inviter, and invitee org (bot). In the DLP subsection, click Authorize New Tenant to add a Webex Teams tenant to your Umbrella environment. Jamaica Webex Administrator with the "Compliance Officer" role assigned; Webex App Hub ; Webex Suite Licensing; Activation of Cisco Network Based Recording (NBR) (optional) Scope Webex Meeting . You must have the Compliance Officer role to run the eDiscovery Download Manager. Compliance officers will have the option to include Webex Messaging and Webex Meetings content in the eDiscovery report. Nepal Compliance officers can create a legal matter and put custodians (users) on legal hold, view and download matters, and release matters. As with DLP, there are three ways to approach archival integration: out-of-the-box solutions with partners, end-to-end custom solutions through partner or advanced services engagement, or a DIY solution. Real-time file DLP allows DLP vendors to scan and assess files before they are seen and can be downloaded by other users. Small business account management (paid user), Search for information generated by users in the Webex App and Meetings, Manage Compliance Data for Legal Hold in Cisco Webex Control Hub, Assign organization account roles in Control Hub. For example, when you search for note, your results will include notes, noted, and footnote. Vanuatu Table 3 summarizes the compliance features of Webex. Admins can enforce this additional restriction easily by turning on the corresponding toggle from Control Hub. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services, and complementary third-party equipment in easy, predictable payments. files array [string] Public URLs for files attached to the message. Cross-organization collaboration (collaboration with users who belong to a different organization, such as customers, partners, vendors, etc.) Control Hub now supports eDiscovery of meetings content for Webex for Government organizations. Iran Mauritania In compliance with American with Disabilities Act, if you need special assistance to participate in this meeting, call (805) 654-7869 or the California Relay Service at (866) . Users can become full administrators, or a combination of support administrators, user and device administrators, device administrators, read-only administrators, or compliance officers. Ireland Reference links to information about key environmental sustainability topics (mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table. Full administrators can't assign the compliance officer role to themselves, another full administrator must assign the role to them. To deal with this, Webex uses the concept of space ownership. In order to configure Cloudlock and Webex Teams to work together, one of the requirements is Full Administrator Privileges in Webex Teams, and the Compliance Officer role. Ensure regulatory compliance of Webex App and Meetings content. Burundi Costa Rica The returned list is sorted in descending order by the date and time that the transcript was created. Full administrators can assign the compliance officer role to any person within their organization. Djibouti Cisco makes the packaging data available for informational purposes only. When an organization has users that are participants in a group space not owned by that organization, the organization is said to be a participating organization. users from selected AD Groups can collaborate with external users who belong to the approved list of domains only. GET List Recordings For an Admin or Compliance Officer. Bahrain Armenia Pro Pack: Fully featured with support for up to 2000 domains. As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. Policy enforcement is typically inline, and violations are identified and blocked before they occur. When invoked by a violation, the system creates an incident report viewable in Webex Control Hub and sends the offending speaker and compliance officer an email record. Block Internal Communications (BIC): Ethical Wall. Webex has a twofold DLP strategy. In addition, administrators can revoke access to integrations and prevent future authorization. Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, Box, and Google Drive as an enterprise content management (ECM) solution, in addition to its own native file sharing and storage. Webex room systems will be end-to-end encrypted, and were paving the way for third-party devices end-to-end encryption, all based on a single industry-standard cryptographic protocol. Liechtenstein Description[Optional] Add a description for your report. Ethical walls allow Webex administrators to prohibit Webex Teams interactions for up to five different groups. Netherlands In addition to its native file sharing and storage, Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, and Box as an enterprise content management (ECM) solution to their users. Webex respects your data privacy, is highly secure by default, and has governance and transparency. The image represents the version of the whiteboard on the end date of the report date range. Sri Lanka Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. Cuba Saint Martin As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. Compliance officers can use the web accessible e-discovery search and extraction console to extract data created by users in their organizations on-demand when required for legal investigations. Customers are able to use the API to integrate with homegrown solutions or other thirdparty DLP vendors. This includes spaces with somebody who has left the company. Legal Hold for Webex content supports messages, files, whiteboard, and other content posted in Webex spaces. Out-of-the-box solution: Integrations have been certified with leading compliance partners. Egypt Finland First, users are in the know about the environment they collaborate in. Bots Buttons and Cards Integrations Login with Webex Widgets Guest Issuer Webex Connect Developer Sandbox Promote your App FAQs. End-to-end custom solution: Customers can work with Cisco Advanced Services to build custom integrations with their preferred DLP vendor. The report summary shows information such as the number of users, activity, file, whiteboard count, space IDs, meetings, recording information and other metadata etc. Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, and Box as an Enterprise Content Management (ECM) solution to their users, in addition to Webex existing native file sharing and storage. As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. Guadeloupe Admins can use a DLP partner or write a custom script to scan and remove offending users from existing spaces. Compliance Officer Content Rights for Group Spaces, Read content (messages and files) posted by its own users into the space, Read content posted by any user in the space, Modify content posted by users into the space, Define retention policies for the space in Control Hub, Delete content posted by any user into the space, Delete content posted by its own users in the space. Compliance officers will need to download and install a download manager, a cross-platform download tool, on a laptop or server to initiate and complete the download. (Choose two.) Administrators can configure up to 5 policies each with 5 Active Directory groups. Compliance administrators can provide a time window to which they would like to restrict their search to. Papua New Guinea Administrators can enable cross-organization collaboration (by allowing space memberships with users from a different organization) and leverage the full power of Webex while protecting their organization and users from exposure to untrusted domains. Compliance officers can use the Webex REST API to access information within Webex to aid in compliance activities for their organization. Lebanon Reunion Customers can use the Webex Events API to integrate with archival software. With Webex, employees dont have to worry about who they are allowed to communicate with because the Ethical Walls policy will automatically block them from inviting restricted users based on simple rules defined in Control Hub. Namibia We are celebrating our new methodology on how Webex DLP compliance can be consumed with the advent of real-time file DLP. Using the bulk domain add workflow admins can add up to 500 domains via a single csv file for each upload, which alleviates the cumbersome task of adding domains individually. Tokelau When you use Outlook to view the EML files, add-ins for Outlook may block message content in your EML files, you can run Outlook in safe mode to view the message content. You can assign at least one user as a compliance officer in Control Hub. Choose the data you want to search for (This setting is on by default): Space name matching is applied. We do not yet support generating an empty report if there is no data available. Custom data range within the period of time data retention is set for and available. For group rooms with members from multiple organizations, only the compliance officer of the owning organization can manage all data. Try again later. Users can share, edit, and grab the latest OneDrive, SharePoint Online, and Box files right within Webex spaces, while files are kept safe, secure and protected in ECM via the customers existing DLP/CASB and anti-malware solution. Gabon You must have the Compliance Officer role to run the eDiscovery Download Manager. Antarctica Help secure your devices Force PIN-lock and remote wipe compromised mobile phones. APIs. Macau Additional features, storage, and support start at just one low price. Kuwait Ukraine The organization that owns the space has certain rights. IT administrators have full control to decide which SharePoint Online and OneDrive domains or Microsoft Azure Tenant ID they want to enable. Choose the eDiscovery Download Manager for your operating system and follow the instructions to install the application. E. Create a Bot app with all "webex_compliance" read scopes enabled. Standard offer: An administrator can enable or disable access to all integrations by their users. Solomon Islands Palestinian Territory, Occupied Webex supports and encourages collaboration across the boundaries of organizations. StoppedThe report stopped running due to an issue. If, for example, your company requires details for legal proceedings, as a compliance officer you can access the Webex App eDiscovery Search and Extraction tool from Control Hub. Madagascar Large reports in the multi-GB range can be generated and downloaded. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. South Georgia and the South Sandwich Islands Croatia Delete ReportDeletes your report from the list. 503: DELETE Delete a Recording. Webex Meetings offers integrated audio, video, and content sharing with highly secure web meetings from the cloud. Czech Republic Niger Webex Rest API Adds Compliance Officer Webhooks August 8, 2022 Aaron Burns Software Engineer A recent addition to the Webex REST APIs is the ability to create Compliance Officer Webhooks for Recording Resources. When activated, the system can analyze and react to breaches and violations. Indonesia Malawi The policy is enforced when users are added to existing spaces and also during new space creations that involve membership additions. At a large bank, investment bankers and company research analysts shouldnt communicate to avoid a conflict of interest. Greece Access to this feature is restricted to compliance officers as defined by an organization within role-based access control. We currently support BEC policies backed by AD Groups only, Org admins need to ensure that Directory Connector is enabled (Directory Connector Deployment Guide) and AD Group information for users is synced from the Organizations Active Directory servers. Ecuador Both organizations can have independent retention policies. Control Hub has the capability to allow administrators to set allow/deny policies regarding authorization access to integrations by their users. The policy decisions are executed inline and enforced proactively before the violating user is added to the space. All an IT admin needs to know is the globally unique email address for the bot to put them onto the allowed list. How to integrate Webex App with your archiving or DLP solution. Content that people in you company created from group spaces where someone in another company created the space. Report NameEnter a name for your report. Heres an example. Eritrea The Webex Meetings REST API allows developers to add basic Webex scheduling functionality to their custom applications or websites. This helps to ensure that users content can be preserved and not be purged by an organization-wide retention policy during investigations. This is an example of how Webex Real-time File DLP can be used. Moldova India Help secure your content Get end-to-end encryption for files, messages, and whiteboards. Click REPORTS to review all your reports. Cambodia Somalia When activated, the system can analyze and react to breaches and violations. Recordings - List Recordings For an Admin or Compliance Officer | Webex for Developers Build Getting Started Platform Introduction Embedded Apps Bots Buttons and Cards Integrations Login with Webex Widgets Guest Issuer Webex Connect Developer Sandbox Promote your App FAQs APIs The documentation set for this product strives to use bias-free language. Turkey The hard limit for the number of email addresses is 500 with the ability to generate large reports in the multi-GB range. You can also search through a specific Webex app space and generate a report of your findings. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. With the Pro Pack for Control Hub, full administrators can set the retention period to align with the organizational retention policies and purge data older than that period. Sweden For now, bot management does not apply to existing bot memberships, (e.g., bots that were previously added to the spaces can still be communicated with). 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