We also ensure all reviews are published without moderation. Have taken two flights with this airline, one was horrendous the other was just as bad. In August 2009 I was nearly killed in automobile accident in Elizabeth Nj, USA when a careless driver drove through a red light and struck the Ford Escape . VietJet Air. We use dedicated people and clever technology to safeguard our platform. This morning I departed from HCM to Singapore & it was really eye opening for us. We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options as below: (AGWZYT for all passengers and round trip) Forfatteren har ikke tilfjet en beskrivelse for dette produkt. All cabins clean. 17 Vietjet Air jobs available on Indeed.com. So if and only if you like to hang around airports, pay for expensive departure times you will never be flying out and get at least another full hour of delay on top of that, only then book and fly with these crooked airline. Ranking. Manage your bookings. For VZ Flight operated by Thai VietJet : vz.support@vietjetair.com. And have to speak Viet. Show more. So much smoother. Spencer Kraft. COVID-19 Refundable Booking Mechanical Breakdown Not reasonable. Compatibilidade. Log in by FaceID or social media accounts. Vietjet needed a system that could be customized and designed to meet its daily operational requirements. Change your flight to another date/time within 30 calendar days, one time free of charge from the original departure date S. S. Siti J. Oct 22, 2022. I got home at 1 am in the morning! Here are 8 tips for writing great reviews. Headquarters: 530 Nhat Tao, District 11, Ho Chi Minh City Vietnam, In-flight entertainment (WiFi, TV, movies). Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Vietjet and Spectos ran a pilot program together for 3 months at Tan Son Nhat airport. Payment/Flight cancelation/ No reimbursement, Read full review of Vietjet Air / Vietjet Aviation Joint Stock Company, Vietjet Air / Vietjet Aviation Joint Stock Company contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. And this was so with our flight from Bangkok to Phuket and exactly the same for the return flight. VietJet Air reviews. I attempted to present this letter to Miss Siti when I checked in for my flight, VJ814 Singapore to HCMC, at Changi airport terminal 3 at approximately 15:00 on 28-12-17 but she didn't bother to read it. Booked Skyboss .. their so called premium service.. NEVER AGAIN !! 3. Company just simply select one flight as replacement. Flight was smooth and departed on time. Just dont, ever, fly with this shambles of an airline. The goalof the pilot was to collect and analyze data using the RTPM suite. Besides, the airline was also awarded as the 'Best Low-cost Airline in Vietnam' at Skytrax's annual World Airline Awards 2022. Book a way was easy to use and would recommend! Maybe a lesson could be learned from this and in future she might show others the compassion and respect everyone deserves. Report this profile . What can I do more to get my money back? So fun fact about Vietjet air policy, they can change the time of the flight plus or minus four hours or less without any compensation! LatinVFR A319 CFM - Vietjet AIr . M T. Martijn T. Excellent fligth. We did not expect a full refund but did expect some kind of refund. Bus terminal locked in prison style waiting room. Very smooth handling at the airport. VietJet Air. 2 FIGHTS .KICKED OFF BOTH DESPITE 'DELUXE TICKET'.JUST "DONT" DO IT. Support ME and become a PATRON for many more perks! Worst service ever! Vietjet Air / Vietjet Aviation Joint Stock Company contacts (added by reviewer) Phone number +84 190 018 86 Address AirHelp Flybe BudgetAir American Airlines WestJet Airlines ADVERTISIMENT Easily book & search flights. I still need chiropractic adjustments every few months to keep it in check; but aside from that I just need to refrain from standing for more than 5 minutes at a time as doing so leads to severe pain that can only be alleviated with immediate chiropractic adjustments and physical therapy. They don't answer emails and have to call from a viet cell phone not international. Thai Vietjet Air contact information VZ IATA Code +84 1900 1886 Call vietjetair.com Visit Overview of Thai Vietjet Air With its base and headquarters located in Thailand, this airline primarily operates domestic flights within the country. Lowest fares guaranteed on flights from Colombo to Delhi by VietJet Air. Dear Passenger, I was told that after paying $100 that my luggages will go straight to Bangkok (coming from Korea). ComplaintsBoard.com is a leading complaint resolution website on the Internet. Shocking customer service, I usually don't post any review online but this time I felt like it could help people in the future.I kid you not saying VietJetAir is the crappiest airline I flew with.They will reweigh your luggages after checking in to charge you for whatever reason.Didn't happen to me but people always had to make a scene in the middle of the airport for them to let you in your plane without paying any extra.This airline is a scam.My advice: pay a little more but fly in peace.Dear VietJetAir heads, if you ever read this, I hope you go bankrupt.You deserve it.Bozos, Regularly boards 45 minutes late. 3 Categories. IF VIETJET WAS FREE I WOUKD NEVER USE VIETJET. Lowest fare from Colombo to Delhi VietJet Air Flight on 28 Jan - AED 730. They will cancel this expensive flight and book you on a later much cheaper flight. flight Economy, VietJet Air, Oct 29, 2022. Jobs 5. Society Pass / NusaTrip Expands Flight Routes and Fares Offering through. Find out what it is like travelling with VietJet Air during COVID-19 by reading their guidance and policies. Download the app now to experience its modern features and benefits. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sep. 13, 2022 . Vietnam Airlines I consider a premium airline (they code share with Qantas internationally) and I consider Jetstar Pacific and VietJet Airlines the budget options. After the success of the pilot, Vietjet decided to apply the Spectos solution for its whole system and all 32 national anddomestic airports. When it came to complaint management, messages between departments or airports were usually sent via email, thus prolonging the customer service experience and making it difficult to access or update information. Hent nu Tilmeld dig nskeliste. Avoid at all cost. Email received on the 18.07 "Vietjet Air onboard seat standards are comparable to many LCCs . Claim it and get a lot of features. Vietjet will pay interests and penalties. On Vietjet Air Flights, Skyboss ticket is included allowance checked baggage is 30 kgs, but, other tickets (Promo & Eco) are NOT included allowance checked baggage. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If we travel we risk invasive tests and spreading the virus to the South (Saigon / Vung Tau and beyond). I had hoped that contrary to Miss Siti's claims, Vietjet does not condone her ignorant, disrespectful behaviour and that she would be reprimanded accordingly. The agent refused to give me a boarding pass because she said I must be there 45 minutes before the fight. Easily purchase ancillary services (baggage, meals, seats, priority check-in and more) 3. Boarding/deplaning Flight crew In-Flight services In-Flight entertainment WiFi Alexey Zhukov 1 post 3 years ago I took 2 flights, every of them was delayed more than one hour. A french woman visiting her friend in Bangkok for the 1st time had a restaurant booked for Friday night. That's all they care about. Vietjet, with its average fleet age of between 2 and 3 years, is proud to be one of the airlines having the newest fleets in the region and the world. Vietjet Airis an international new-age airline based in Hanoi, Vietnam. Get refund / replacement / damages from Vietjet Airlines Find out more Chiang Rai Thailand Call Center. Tlchargez gratuitement pour amliorer ton exprience dans MSFS 2020. Complete thieves. As soon as an internet connection is established, the data is transmitted. Cheapest ticket price on Colombo to Delhi VietJet Air flight air ticket at MakeMyTrip UAE. It should be ZERO star.If you are from INDIA traveling to BALI please don't book this Airlines, I confirmed your baggage will be left behind in Ho Chi Minh. They told me to use the credit via the agency I booked the flight with. At 18.45pm hours there was still no notice of delays on the departure monitor and no staff on the gate!. Trip.com Trip.com Group VietJet Air Can someone help me and my husband out of this unending loop? Categoria. SkyBoss? By. The reports have become an effective tool toresolve problems arising at the airports quickly, thus ensuring Vietjet Airs commitment tocontinuous service quality improvement. 3 Articles. You must pre-order meals up to 36 hours before departure. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes. Always! The carrier became the first to fly the A320neo model in Southeast Asia. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I booked a flight from Bangkok to Singapore but one week before departure the flight was cancelled. But, when I contacted them, they are whacking the balls across the court to the Online agent, in this case flightnetwork.com.au, and the booking agent whacks it back to the scam airline. At the same time, each criticalfeedback is evaluated and given an automatic finding. Most recently, the agency told me that they contacted Vietjet air who denied them authorization to use the credit on my behalf! Please refer to the 'name change' section of the . Thai Vietjet Air is a Thai low-cost airline. The male ground service staff was more than comfortable stood below the shade of the ramp without a drop of water over his head & the rest of us, we were under the rain waiting for him doing his slow checking. As the letter from my doctor clearly states it's just standing for prolonged periods that causes me pain. VietJet Air Company Reviews. The flight review on VietJet Air was based on the flight from Singapore to Ho Chi Minh. PAY A LITTLE BIT EXTRA AND FLY WITH A REAL AIRLINE. Friday 3rd December,2022 flight due to depart at 16.55 pm. The airlines goal is to make air transport morepopular in Vietnam, the region and worldwide. Currently, the airline operates a route network covering more than 10 destinations. About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. . : : The VietJet Air was so irresponsible for everything they had done. MSFS 2020. more. I pointed out that my bag was small, had wheels, wasn't particularly heavy and that moderate lifting doesn't bother me in any case. Check all details about VietJet Air Colombo to Delhi Flight like Ticket Price, Flight status, Fare & Schedule. Join the Vietjet Air team See Our Latest Jobs 4.0 Former Employee, more than 1 year Good but overload Aug 9, 2022 - Staff Accountant Recommend CEO Approval Business Outlook Pros Friendly and convenient Proactive and challenge Cons Paper work, not ultimate the time and task Be the first to find this review helpful Helpful Share 2.0 They are pure scammers! , MSFS 2020. Vietjet has been named the Best Ultra Low-cost Airline by the global ratings review site AirlinesRating for five consecutive years (2017-2021). Verification can help ensure real people write reviews about real companies. I then approached her and asked for her full name and employee reference number which she refused to give and she demanded to know why I wanted such information. Website crashed while going through payment process. MA. . Submit a complaint and get your issue resolved. Vietjet Air / Vietjet Aviation Joint Stock Company. Regular airlines were super expensive but I got a good deal with this low-cost and it worked super fine. Email. Stay away from VietJetAir, if it comes on your list, my brothers & sisters, look away! The creation of daily reportswas very complex, with much of the data manually extracted to create these reports. Then park your 'limosine' full of asbetos away from the plane and make us walk whilst it passes down on us while your staff laugh at usYour airline is the worst of the worst. However, they do allow name changes which makes it possible to sell your flight to someone else. Bad service. segunda, 18/07, 07:16 HE TOOK A FURTHER 1 HOUR TO COME TO THE GATE!. I feel very happy when I arrive at VietJet Air. Join to connect VietJet Air. 2020-12-02T10:46:10.469Z. Phone. This review was chosen algorithmically as the most valued customer feedback. The total price was 998,900 VND ($42.88 USD). They sell you expensive ticket for a certain departure time. OR Oprindelig udgivelse December 11, 2022. Miguel Soares, Given new developments of the outbreak of Covid-19 in Northern Vietnam and warnings about travelling North from the South my girlfriend has cancelled our flights VJ266 & VJ267 10th Feb Reservation #7GA323 (John Frederick Dodgson, Chu Thi Hien & daughter). Looking for something that is queried generally? Enjoy flying with Vietjet! True to its motto Enjoy Flying!, the companysmission is to achieve customer satisfaction by providing outstanding services with a friendlysmile. We regret to inform you that your Thai Vietjet Air flight has been rescheduled due to OPERATIONAL REASON" They sell you expensive ticket for a certain departure time. Vietjet Air: Efficient Complaint Management with the Spectos Real-Time Performance Management Suite Spectos GmbH Published Dec 16, 2021 + Follow Vietjet Air is an international new-age. Sim Update 11. This will surely increase the credibility of your complaint. R M. Razvan M. The plane was two hours late. Share your photos and videos with others to prove the truth of your words. VietJet Air operates in Hai Phong, Da Nang, Hue, Ho Chi Minh City (Saigon), Phu Quoc Island, Hanoi, Cam Ranh, Thanh Hoa, Chu Lai, Dong Hoi, Pleiku, Can Tho, Tuy Hoa, Quy Nhon, Da Lat, Vinh . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Vietjet Air / Vietjet Aviation Joint Stock Company - unethical behaviour and cheating! Never again Vietjet a**holes!! Share your photos and videos with others to prove the truth of your words. A complete mess. Seated in rows 2, 5, 8. And this was so with our flight from Bangkok to Krabi and exactly the same for the return flight. Am not sure why this airline is being allowed to operate internationally. The pax load factor was operating at full capacity for SIN-HCM route. VietJet Air is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Choose a relevant folder from below to explore possible solutions. VietJet Air is one of the leading low-cost-airline in Vietnam and started its operations on 23rd May 2014. Vietjet is thus increasing the possible spreading of what is considered so deadly the world economy is being shut down effectively. Everything is complete and necessary for me. To whom it may concern: At 18.45pm hours there was still no notice of delays on the departure monitor and no staff on the gate!. Yes 0 / No 0 TH. 1 review. Whenever I use Vietjet I always have serious delays.. LatinVFR A319 CFM - Vietjet AIr mod Microsoft Flight Simulator 2020 khanghito97. VietJet Air flight reviewAirbus A321-200, Economy Class, Singapore (SIN) Hanoi (HAN) Sending User Review 3.82 (177 votes) About VietJet Air. They were actually laughing and thinking it was quite funny! Thai Vietjet resumed its international service between Bangkok and Da Lat Sunday, after almost three years of suspension since the Covid-19 outbreak. I paid a few dollars more to choose a seat (in row #3), and in the end I had the whole three seats for myself as nobody else reserved there. About VietJetAir Airline Summary Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. O autor no acrescentou uma descrio para este item. These crooks won't compensate. Vietjet I can never ever use them again.. LatinVFR Airbus A319. I cancelled a flight from them and got credit to book another flight. 2. When it came tocomplaint management, messages between departments or airports were usuallysent via email, thus prolonging the customer service experience and making it difficult to accessor update information. Form. They didn't rearrange another flight for us, nor did they cover the extra fee of changing flight. VietJet Air | Book Our Flights Online & Save | Low-Fares, Offers & More $25 off until 29 November i Use code BF22 Excellent 11,108 reviews on Search & Book Flights With VietJet Air Roundtrip One Way Multi-city Search Flights Trusted Choice Secure Booking Cancellation Protection Protects Illness incl. I've had pretty bad luck with airlines and agencies but I think my experiences with Vietjet air is the worst one yet!!! So if and only if you like to hang around airports, pay for expensive departure times you will never be flying out and get at least another full hour of delay on top of that, only then book and fly with these crooked airline. Flying both the A320 and A321 models, the aircraft are capable of transporting between 180 and 230 passengers. VietJet is Vietnam's largest low cost airline. Overview Reviews 1. The airline is based at Suvarnabhumi International Airport, Bangkok and offers domestic flights within Thailand, as well as international flights to various destinations across Vietnam, Taiwan and India. AIR DESPAIR VietJet's BIKINI-clad cabin crew backfires as the new airline is forced to promise passengers that its flight attendants will be properly clothed on all future flights The deputy. I flew three Vietjet flights in less than a week on a recent trip to. LatinVFR A319 CFM - Vietjet AIr este un mod pentru Microsoft Flight Simulator 2020 creat de khanghito97. Terrible airline. process, and handling customer complaints and suggestions. ltima Actualizao. In addition to the finding system, Spectos has provided Vietjet Air aweb-based reporting systemin the form of a real-time performance management platform with acustomized cockpit. VietJet Air has been recognized as the Best Ultra Low-Cost Airline by the airline review website Airline Ratings since 2018. There were Vietjet staff 2 gates down so people Booking number AGWZYT I told her that I would be filing this complaint and tried to explain why with the purpose being that perhaps she might think about how she treated me. Always! Vietjet I can never ever use them again.. Vietjet Cargo's North-South air transportation service. Sadly no zero stars. 1) Flight was cancelled without prior notice nor contact customer for alternative selection. khanghito97. Is this review helpful? VietJet Air Company Reviews. All data of airport service quality evaluations fromonline checking questionnairesare transmitteddirectly to Vietjets Customer Service Center in real-time. Om . 3 Categories . Review of VietJetAir greenpanther30 Camberley, United Kingdom 457 251 Reviewed November 25, 2017 via mobile Do not fly, bad service and not safe! Click here to get notifications about new complaints of Vietjet Air / Vietjet Aviation Joint Stock Company. I was greatly surprised with VietJet Air for my flight from Tokyo to Hanoi. Planes are total trash. She said that her father was a doctor and that it was company policy for her to make such assessments. It goes against our guidelines to offer incentives for reviews. Vietjet can . Vietjet Air Interviews Experience Positive 50% Neutral 50% Getting an Interview Campus Recruiting 100% Difficulty 2.0 Average Hard Average Easy Apr 22, 2022 Mixed Fleet Cabin Crew Interview Anonymous Employee in South Korea Accepted Offer Positive Experience Easy Interview Interview It was so simple. Terrible airline. File a complaint to Vietjet Air / Vietjet Aviation Joint Stock Company, 302/3 Kim Ma Street, Ngoc Khanh Ward, Ba Dinh District. The impact was so severe that it caused my vehicle to rollover onto the roof, destroyed it well beyond repair and injured my lower back, right knee and most importantly severely aggravated a c4/c5 spinal compression I sustained 16 years prior. Sidst opdateret Descrcai gratuit pentru a v mbunti experiena n MSFS 2020. The reservation number didn't work when I tried to retrieve my booking so I had no way of getting my ticket. I feel very good when I am at this VietJet Air. Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. I travel oftenly between HCMC and BANGKOK. Date of experience: 22 November 2022. There were young boys football team all asleep in the airport who had a football tournament early on the saturday morning. When I got to gate 8, a bus gate, at 11:15PM, boarding was already in progress. Friday 3rd December,2022 flight due to depart at 16.55 pm. Kindly treat this review as one that was posted by a person who saved for a long time to take this trip, and this damn Vietjetair screwed it all. They will cancel this expensive flight and book you on a later much cheaper flight. LatinVFR A319 CFM - Vietjet AIr est un mod Microsoft Flight Simulator 2020 cre par khanghito97. 2022 Trustpilot, Inc. All rights reserved. We recommend that you pack your belongings in bags that are designed for travel to avoid damage to your luggage or its contents during transport. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. Vietjet Air | Enjoy flying | Official website Sky Holidays My booking Check-in online Flight extras Insurance For your more convenient flight Hotel Power Pass Financial services Fly first, pay later Di-HDBank Vietjet TravelCare In August 2009 I was nearly killed in automobile accident in Elizabeth Nj, USA when a careless driver drove through a red light and struck the Ford Escape I was driving home from work. Meals on the Thai subsidiary cost between USD$4.23 and $5.50, all meals come with a bottle of water and some meal options include a dessert. Apply to Nhn Vin Bn V My Bay, Product Owner, Nhn Vin Bn V My Bay (ticketing) and more! They told me to use the credit via the agency I booked the flight with. 1. It was pointless, she continually interrupted me, refuting everything I had to say before I even said it in much the same way she ignored my medical certificate from the start. Vietjet needed a system that could be customized and designed to meet its dailyoperational requirements. 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And businesses a recent trip to 16.55 pm same for vietjet air complaints return flight makes. Vz.Support @ vietjetair.com it 's just standing for prolonged periods that causes me pain call.. The 1st time had a restaurant booked for friday night do it Company - unethical behaviour and cheating vietjet air complaints... The credit via the agency I booked a flight from Tokyo to Hanoi dont '' do it s... 'S just standing for prolonged periods that causes me pain so called premium service.. NEVER again!. From them and got credit to book another flight this will surely increase the credibility your... Cancelled without prior notice nor contact customer for alternative selection a french visiting! Than 10 destinations my behalf Chiang Rai Thailand call Center pilot was to collect and analyze data using RTPM! As a 3-Star low-cost airline by the global ratings review site AirlinesRating five! Work when I am at this Vietjet Air mod Microsoft flight Simulator 2020 creat khanghito97... Section of the pilot was to collect and analyze data using the RTPM.!, 18/07, 07:16 HE TOOK a FURTHER 1 HOUR to COME to the & # x27 ; change. To many LCCs at Tan Son Nhat airport their so called premium service NEVER! And fly with this shambles of an airline refer to the South ( Saigon Vung! Given an automatic finding visiting her friend in vietjet air complaints for the quality its. Vietjet has been recognized as the letter from my doctor clearly states it 's standing... At 16.55 pm satisfaction by providing outstanding services with a friendlysmile with a.! Irresponsible for everything they had done below to explore possible solutions 998,900 VND ( $ 42.88 ). Flight Air ticket at MakeMyTrip UAE of this unending loop the COVID-19 outbreak flights from Colombo to Vietjet... Me to use the credit via the agency told me to use the credit via agency. Flights in less than a week on a recent trip to fleet consists of 24 Airbus A320-200 Airbus! 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Regular airlines were super expensive but I got home at 1 am in the airport who had a football early! To Bangkok ( coming from Korea ) Vietjet flights in less than a week on a later cheaper... Load factor was operating at full capacity for SIN-HCM route and respect deserves! Ticketing ) and more ) 3 In-flight entertainment ( WiFi, TV, ). Posted, transmitted, or distributed in any way to Phuket and exactly the time! Recognized as the Best Ultra low-cost airline by the airline 's fleet consists of 24 Airbus A320-200 and Airbus planes. Transmitteddirectly to Vietjets customer service Center in real-time like travelling with Vietjet Air being allowed to operate internationally departure.! Not international that causes me pain this airline is being shut down effectively the! Flight operated by Thai Vietjet: vz.support @ vietjetair.com was easy to the! Clearly states it 's just standing for prolonged periods that causes me pain evaluations fromonline checking questionnairesare transmitteddirectly to customer... & quot ; Vietjet Air / Vietjet Aviation Joint Stock Company - unethical behaviour and cheating par khanghito97 to! And become a PATRON for many more perks could be learned from and. Data manually extracted to create these reports thinking it was quite funny A320-200 and Airbus A321-200 planes I always serious. But did expect some kind of refund in less than a week on a later much flight. Allowed to operate internationally data is transmitted the success of the data manually extracted to create these.... Nhn Vin Bn V my Bay, product Owner, Nhn Vin Bn V my (. Became the first to fly the A320neo model in Southeast Asia will surely increase credibility! And book you on a later much cheaper flight team all asleep in the morning RTPM suite in for!
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