It can make loud, unexplained noises as well. Sit back and let the experts work out your lemon case at no cost to you. Honda Accord Driver Killed by Takata Airbag in Kentucky, petitioned the National Highway Traffic Safety Administration, read stories from drivers who praise our work. Copyright 2022 Carchex. All rights reserved. The answer from the service guys:" it is normal." I was out of town when my airbag warning light came on, indicating a problem with the vehicle's airbags. The car has an issue of acceleration. The manufacturer was made aware of the failure. In addition, please note that no items were being carried on the oem roofrack. Will post update. How do you correct a moisture problem in an internal modulator valve with an update? We are Lemberg Law, a Consumer Law Firm. Kia needs to investigate the 2019 kia sorrento for malfunctioning performance. I honestly think they stop caring and just give me excuses and tell me they have to wait for mfg decision on my issue. But it is not the end of story. Sergei Lemberg, Esq., is the Connecticut attorney responsible for this advertisement. Don't cut corners with anyone less than the experts. POWERTRAIN WARRANTIES LIKELY WON'T COVER: Whats Not Covered by a Powertrain Warranty. We believe the fuel pump was faulty as entire motor was on fire. The insurance company is not paying anything because of a clause in my policy indicating they do not pay if the vehicle was being used to transport for money when the incident occurred. Add your complaint here, about any vehicle. The Kia dealer near my workplace charged $600 to replace the alternator and belt. The manufacturer was made aware of the failure. After the Optimas initial issues, Kia quickly recovered and has since evolved the car into one of the most reliable options the Korean brand offers. I feel bad driving this vehicle at night, people are thinking I'm rude for driving with my high beams on, when I'm using my low beams. Please enter a valid email adress, Your phone Whats your phone number? KEEPING THE TRANSMISSION IN SPORT MODE REDUCES THE SEVERITY, BUT DOES NOT ELIMINATE IT. Thank you for requesting your free case evaluation. Tl* the contact owns a 2019 kia sorento. I googled this feature and thought that I had turned it off but I realize that I can't make it go away and it is a very dangerous feature to have. Vehicle briefly and repeatedly lurches under acceleration as if driving on patchy ice-covered road surface. Finding your own engine should be simple and easy. I was driving in a normal freeway, beautiful day, suddenly for not reason my fron windshield got a crack, out of the blue, very scary. The windshield should be built better. On day of event was driving on major route, when power steering became difficult as I pulled over the entire car shut down. On Edmunds, a reviewer pointed out the initial trouble they experienced by saying, After 1000 miles, it started being jerky when starting out and slowing down. Of those, 197 relate to the engine in some way. I keep getting told by dealer that kia is working on software fix for the problem and that all kia sorento's have same problem. Class Vehicles. Even more harder to come by engines are available right now through our massive nationwide suppliers online engine inventory. Had it in for the recall in 2017, and all listed as OK. How to contact Kia Motors customer support at toll-free or legal phone number? After consulting with a lawyer, I found that I would just trade it in for a different make car. Vehicle is still doing it and Kia. Its tempting to think fuel system, but the above items and the uneven delivery of power to the wheels at high speeds also, is more like transmission surge from a lack of consistent fluid pressure being maintained in each gear. On the same day, at 4:17 pm, I pulled into a sunoco gas station. When pulling out onto the highway it will hesitate and then surge spinning the front tires, this is very serious safety issue! There are two other similar complaints listed on this site and many reports of this on the kia sorento forum. I even took my vehicle to a local body shop to make sure it had not been hit and it had not. Heres a quick rundown of common Kia problems and their repair costs so you make the best decision when purchasing your next car. The vehicle was taken to the university kia of durham (5105 durham-chapel hill blvd, durham, nc 27707 919) 572-1700) where the headlights were adjusted and functioned as designed. The headlights were adjusted back to the higher setting but we feel that will blind on coming cars still another safety danger. Miami lakes kia (16600 nw 57th ave, miami lakes, fl 33014, (305) 820-3803) diagnosed a failure with the computer system. A powertrain warranty covers the cost to repair the most important parts of your car. The transmission hesitates while accelerating. However, this design results in a dark shadow-line across the field of vision. This type of power loss is a common statement in the numerous customer complaints drivers have noted related to the engine. I believe it to be in the redundant app sensor to the throttle motor and computer control system. Of those, 197 relate to the engine in some way. Now I must Junk KIA's TRASH CAR!!!!! The failure was not diagnosed or repaired. I'm seeing in forums that this is a problem with the 8 speed trans. Read on to learn about what a powertrain warranty is, whether you should consider one, and how to find the right the right powertrain warranty for your needs. Engine failure and stalling problems. I feel that kia should recall these cars and find a proper fix. I think it would be a mess when they find out that a (serious electric problem that the manager [xxx] at lev kia told me that the vehicle has) caused the transmission to down shift, I will send those papers soon. I pulled at the first exit to check what had happened and saw the sunroof was shattered with a large hole about 12 inches in diameter in the glass. I still owe 9k and don't have a running vehicle. Kia refusing me service now. This is ongoing condition from delivery of vehicle. The dealer service advisor has seen the issue at least 3 times but but the time it gets to the mechanic the problem resolves itself. While I was driving, I heard a loud explosion and heard wind right after. Im thinking valve body, torque converter, if lucky maybe just a bad PCM. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle and crashed into a lamp post. They have stated they will do nothing about this issue as their position if that the vehicle is "performing as designed". Please enter VIN # and Engine Size/Description below: ENGINES COME WITH A 5 YEARS PARTS & LABOR WARRANTY!**. They all say that the dealership claims that there is nothing wrong and that the vehicle is operating as designed. powertrain warranty covers some of your cars most important systems, Electrical connectors related to drive systems, Whats Covered By a Powertrain Warranty. As your factory warranty comes to a close, you might find yourself wondering what an extended powertrain warranty is. We were only down the street from our home. Theres nothing to see here, is what they want consumers to believe. Lights come on every time you start it and proceed forward. Tl* the contact owns a 2019 kia sorento. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Almost got run over last week trying to accelerate on an interstate on ramp. I had my dealership reflash the logic controlling the transmission, per a tsb, but that only partially addressed the issue so it may be a combination of fuel delivery/automatic gear selection. We had no way of knowing because it wasnt an actual recall that was reported as needing to be done, it was a campaign. Dealership has replace the affected buttons and the steering wheel clock spring. The crack spread from the bottom left corner across the middle of the windshield in my line of sight making it difficult to clearly see. Has anyone else had same issue. THE VEHICLE WAS TAKEN TO STEVE HANN AUTO GROUP ON THREE OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. Read more about the firm. Just use the search feature at the top of this page to get connected with the precise make and model engine you need right now. included in a service was a recall for a computer mechanism c/s: sa387 um tcu logic improvement dtc p0741. Wondering if there will be a new engine recall on the 2015 Kia Optima? Please enter a valid phone number. This happens at any speed when the cruise control is set. You Can Also Call us at: 1800-108-5000 Or Email: kiacare@kiaindia.net For Corporate/Government/Fleet bulk orders please write to us at - institutionalsales@kiaindia.net The car windows were also closed when this happened. The failure mileage was approximately 56,000. When I place the gear selector in manual mode, and lock in a higher (numerically) gear, I can duplicate the hesitation. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MAY. MOST NOTICEABLE WHEN DRIVING SHORTLY AFTER START-UP. The weather was clear and the road is clear and there was no traffic. I took my sorento to my dealership service department where I was told that the problem was a "deformed booster brakes vacuum hose"which they replaced (2 days in the shop march 23rd too much 25th). There's nothing more important you can do for your car than to keep it running optimally so that you can safely get you where you want to go. Told dealership about this after the 1st week of ownership. People could get seriously injured or die! Purchased car in jan 2019. In total, the NHTSA has more than 100 complaints from customers reporting engine knock with the main culprit being the cars ignition coils. The vehicle was not diagnosed or repaired. About What Car? Some drivers reported this occurs at high speeds on the highway while others were operating in residential areas. The vin was invalid. During use wipers at times will random stop in up position on windshield. No warning lights appeared on dash, no messages, just our first clue something was wrong was the driver turn signal was working in spurts. The repairs were not covered under warranty. More than once I thought I'd be ht by another car trying to turn onto a busy city street. The contact stated that while stationary at a traffic light and making a left turn, the vehicle began to stall. LEASED THE CAR IN MARCH AND BY END OF MAY IT WAS IDELING ROUGH AND CLICKING. 2015 Kia Optima Engine Recalls: Rest Easy? The other day while he was driving home from his part time job, the car just died for no reason whatsoever. Leased the car in march and by end of may it was ideling rough and clicking. This has been a persistent safety issue, and judging by the number of similar complaints, a speedy resolution is needed. I think it would be a mess when they find out that a (serious electric problem that the manager warren rios at lev kia told me that the vehicle has) caused the transmission to down shift, I will send those papers soon. Engine hesitates or jerks until it warms up. Kia needs to be held responsible for permitting defective equipment on the road. Today, while driving on the road, the sun roof of the vehicle just exploded. Read the definitive Kia Niro EV 2022 review from the expert What Car? Once it reaches 45mph it becomes noisy and it feels like the engine is about to explode. Just today I experienced the exact problem with my Kia Optima 2015,described above, the engine seized up with no warning, the vehicle has always been properly maintained, now I have no car, what am I to do!!!! How Long Does a Powertrain Warranty Last? *tr, There has been a droning noise coming from the left front tire at speeds over 15 mph for a couple of months, and it continues to get louder. When jim shorkey checked for codes and drove the car for 11 miles they told me that the new 8-speed transmission might be the problem but there no programming updates for it yet. In order to be considered among the best, you have to be able to offer your services to everyone who needs it. Remember when owning a Kia meant owning a throwaway car? So disgusted with their service and wished I wouldnt have gone with a kia. Has a high probability of causing an accident. I feel that this could expand and maybe chip a large portion of the hood paint while I am driving, which may cause me to react erratically and maybe cause an accident. While driving approximately 60 mph, the forward collision warning message suddenly displayed. Does it more pronounced when the vehicle is cold. No displays, no lights and of course the vehicle wouldn't start. The dealership told me that I would just have to go somewhere else for another opinion. This is a huge safety problem. The transmission for my 2019 kia sorento v6 awd stumbles and hesitates when accelerating. At this time, there are 321 complaints for the 2015 Kia Optima. The manufacturer had not been contacted. This was reported to the dealer after delivery (8/2018) and we were referred to kia consumer affairs. Worse in eco and comfort drive modes. And that the shocks has had to have issues for a while to now change the formation of the tires. 4. This happens even when the stopped vehicle is in the lane next to me and is parallel to me. With the use of your VIN number, we get you the PRECISE engine your car needs. I feel like I've been ripped off on a car that's already giving problems less than six months of purchase. Oil looked fried. A. This was my second and final kia. How can a car part not be on a recall and be on a national back order. Need an engine? Bought this car because of this safety feature and paid good money for it. The dealer was not notified of the failure. No lights or alarms have presented themselves prior to this issue, which I first noticed while washing my car in january 2022. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I have reported it to the kia service center, but they could not find anything wrong with it. Concerned owners with questions may contact Kia at 800-333-4542 and ask about recall number SC200. I've taken it to kia of duluth many times and always get told nothing is wrong or to just change the drive mode from smart to eco but it doesn't make a difference and it has been doing this since I got the kia which was 16 months ago. I called the dealership at which I purchased the car for help only to be given the run around being transferred to multiple departments. TOLD IT WAS NOTHING SINCE IT DIDNT SHOW UP IN SPORT MODE. I am under the impression that kia did not fix the problem of the ease of getting into a locked car as well as fixing the problem of how easy it is to start the engine and drive off. I told kia central also that the fca (forward collision avoidance assist) did not engage on august 16. Based on car complaints already filed on car complaints. My kia owners manual states in chapter 4 page 129 that the headlight beam levels are automatically adjusted depending on the number of passengers and weight in the trunk and other driving conditions. Click on other model year to view more problems: 2018 2020 2021 2022. Kia notified owners of this problem. After stopping my vehicle, I lost all electrical power when I attempted to restart. They looked for any noticeable brake fluid leaks on the vehicle. The engine sputters and loses power when accelerating. Request a test drive, locate a dealer, download brochures & do more. Service Bulletin TSBELE154 states that the Blind Spot Collision Warning malfunctions with a DTC C270254. The automaker is known to provide reliable vehicles, but something seems to have gone wrong with this model. The vehicle was not repaired. We further assert that knowing this kia willfully adjusts headlights too high to try to conceal problem. I thought it might be a fluke or a computer learning event but it continues to happen occasionally. Transmission is giving hesitation from 1st to 2and gear and possibly 3rd. Complaints; Information. There was zero power to the gas pedal. Gerald kia of north aurora (201 hansen blvd n, aura, il) and the manufacturer were notified of the failure. Company has replaced the Ac compressor twice, but problem keep on reoccurring. According to multiple complaints, the cars alternator has a habit of frying itself, and it isnt cheap to fix. Car lost power while drving and a semi truck almost ran into me. Transmission feels skittish as if it is jumping between gears until you are up to speed around 50 miles per hour. MY 2019 V6 KIA SORENTO STUMBLES AND HESITATES UNDER PART THROTTLE, LOW RPM, ACCELERATION REGARDLESS OF SPEED. When accelerating from stop (19th ave and vineyard) the car will hesitate then take off at a fast rate of speed. Sounds like a misfire when I start the car this happens in the city/town and speeding up to get on the interstate. The rpm needle will show acceleration from 2. Fortunately, no one was injured. Honda and Toyotas cultures of reliability over allembody that ethic and have thus kept eachs legendary reliability in the minds of consumers for decades. You can also call us Toll Free at 866-319-1058. Transmission hesitates from a stop and during acceleration at low speeds. The 2023 Kia Fote Forte LX compact sedan starts at $19,490, plus a $1,095 destination charge. 2022 Vehicle History Inc. All Rights Reserved. The dealer had a transmission expert flown in from KIA. The Kia engine recall also includes a knock sensor software update which will allegedly prevent engine damage from the connecting rod bearings. CARCHEX can provide a quote online or over the phone today at866-261-3457. The vehicle was taken to the local dealer who replaced the driver's side headlight assembly and the movable headlight controller; however, the failure persisted. Everyone needs to know this and not buy this car, I also now have to fight with kia to get my money back which will not be fun. Dealer has other 2019 sorentos with the same problem, but has not been able to duplicate the problem with our vehicle. They opened a "case", then closed it abruptly, and after further complaint, have reopened a new "case". The dealerships hide it and when addressed with kia they try to cover it up. basic warranty, a 5 yr./ 60000 mi. Find Auto Insurance, New Car Loans, and get Dealer Price Quotes. On 3 separate occasions (2 of which occurred 3/1/20). I ended up pig tailing the light socket in fear of a fire and to fight kia as this is a dangerous situation. That is garbage because our 2011 equinox and my 2014 cadillac cts sportwagon are both fly by wire and neither of them has ever exhibited this phenomenon. Others have not been addressed by Kia. With our level of experience and high volume of inventory, we are your engine experts. Dealership where it was purchased said it was high radial force on two tires and replaced those two. Tl* the contact owns a 2019 kia sorento. Either it hadnt fully downshifted into 1st by the time I stopped, or it downshifted all the way into 1st then into to neutral, and what Im feeling is it fall back into 1st. The vehicle was taken to kia of cleveland (2492 s. Lee hwy, cleveland, tn 37311; (423)693-0505) however, the mechanic was unable to duplicate the failure. Yet, once a car leaves the dealership lot, outside factors impact a cars durability. 5 rpm and stays their for awhile before going back down to 2. GOT A MESSAGE ON MY SCREEN ENGINE CONTROL SYSTEM FAILURE AND A CHECK ENGINE LIGHT CAME ON. Theres also a work ethic variable that cannot be ignored. This is dangerous and must be rectified immediately. Unable to be comfortable resulting to back aches. This is the 3rd time and rick case kia in sunrise fl keeps giving me the run around. There also had not been any work performed on the car for at least 3 weeks prior to fire. That's it for now I will sent the paper work soon. How reassuring that is. It appears the vibration of the vehicle caused the sunroof to shatter in an upward motion. The transmission still hesitates. View all 93 consumer vehicle reviews for the 2021 Kia Seltos on Edmunds, or submit your own review of the 2021 Seltos. Your email Whats your email address? The new 8 speed transmission shifts way to soon, so it does not keep the rpms up long enough to get the car going sufficiently therefore causes surging. My 2019 Kia Sorento has the same issues with transmission as other people are stating. Feeling like the engine was lacking what it needed to run. I have never had a car that had this ridiculous and dangerous problem. I selected to disable the "smart" feature but it does not stop it. I have car seats installed with the seat belts and the keep coming undone, whether there is a child in the seat or not. Driving eastbound on I-66 east of cartharpin road, my sorento's sunroof exploded. 2019 kia sorento caught on fire while driving. KIA SUCKS and they will never get my d**n MONEY EVER AGAIN. Obviously they know should know whats wrong with it with all the numerous complaints. ITS MORE NOTICEABLE IN CITY DRIVING, BUT IS PRESENT WHEN TRAVELING ON THE HIGHWAY. My car is a lease with 9,800 miles only. I reserved one of their roadsters in May '07 and paid a $50,000 deposit for the privilege. It's not just on the highway when this happens it also happens in city streets. Electronic and computer issues since buying in 11/18 service department favorite quote not showing any error codes.. My child's finger got caught in the window when I tried to raise it up half way. Thats when its time to call CARCHEX to get the peace of mind you need. I saved for 3 years to purchase a car (2015 Optima) for my son on his 17th birthday. The truck broken down again after 100 miles. Learn more about the 2023 Kia Telluride. If I put it in reverse it will notify me Im to close to something. Had it to the local kia dealership and they said it is a problem that kia is aware of and "they" would notify effected customers when they have a fix. Noise diminishes within a minute or so of stationary engine run. Also advises to contact kia dealership with any issues. Weve also had experiences with past Kia models, some of which were not fabulous. Oncoming drivers beware! The lights are the only thing I don't like about the vehicle, and it only has about 1400 miles so far. I don't know what I'm going to do with trying to not jeopardize my job with getting to work. Slow acceleration and lagging acceleration through intersections. The warranty coverage will begin once the knock sensor software update has been completed. This is a huge safety concern in that it's impairing my way of driving. Additionally, the front passenger's seat was not able to move forward or backward. I feel this is a very unsafe vehicle and they are giving me the run around kia consumer telling me to take it to other kia dealerships for service that are miles away from me. Tl* the contact owns a 2019 kia sorento. The longer answer is a cars reliability and longevity are inextricably tied to how you take care of your vehicle, your maintenance schedule, your conservative or brash driving habits, and whether or not you live in climates where extreme weather could affect the cars construction. While attempting to accelerate from a complete stop, the vehicle did not respond and then suddenly accelerated. Should a fuel leak occur, it may occur near the ignition source. Complaints; Information. I took the car to a kia dealership, and the service advisor told me that's the way kia designed it, nothing can be done. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. All Rights Reserved. Brought it back to the dealer 5 times. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of lemon owners like you. Mine just died too. This mode reduces the vehicles acceleration and speed limits to get the driver home or to the dealership for repairs. are trademarks of Autobeef LLC, All rights reserved. Microsoft pleaded for its deal on the day of the Phase 2 decision last month, but now the gloves are well and truly off. See the jurisdictions in which our lawyers are licensed, admitted, or otherwise authorized to practice. The plastic connecting them did not match and is of poor design. The air bags did not deploy upon impact. The goal of this campaign was to respond to claims related to engine failures. Every car that passes me at night flashes their high beam lights at me; even a state trooper flashed his lights at me and blue lights, he didn't pull me over. Has bucked hard enough in 3rd and 4th gear to rock my head forward and back. They have now had the car for a week. View all 70 consumer vehicle reviews for the 2022 Chevrolet Trailblazer on Edmunds, or submit your own review of the 2022 Trailblazer. The vehicle was not repaired. My insurance company is calling it a total lost. The vehicle was purchased two months ago. It is very frustrating and unsafe. Kia wont be getting any more of our money and well be sure to let all our friends and family know how well Kia backs their vehicles. Less noticeable in comfort mode. The interior sunroof shade was closed the entire time I was driving. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. While driving on the highway, the blind spot collision system sensor illuminated. Consumer stated it only started about 6 months ago and really is only the late model tesla an prius models that cause the crash sensors to go off. No mentioned of why the wires over heated, became brittle, and melted together. This has been going on since I purchased the car in may. Would not buy again. Must continuously steer left and right to keep it in the lane. We have been experiencing a lost of power. They signaled her to pull over and she got out just in time before entire car went up in flames. Paint flakes has to go somewhere, air, water, etc. [xxx] I have some records from (lev kia) I am going to share with you as soon as I get them together, in the meantime I am going to drive this 2019 kia sorento and hope on the highway it does not decide to down shift at 60 or 70 mph like it was doing, especially if a large tractor trailer is behind me. Numerous calls to kia central and to kia consumer assistance center were attempted without resolution and most times ignored. The vehicle was taken back to the dealer and the contact was awaiting a new diagnosis. I was driving along the road on a light traffic day, I approaching an intersection when the traffic light turned red, I tried engaging brakes and they would not engage. The manufacturer was not made aware of the failure. A Kia Theta engine lawsuit has been filed concerning alleged engine problems in the 2011-2014 Kia Optima, 2011-2014 Kia Sportage and the 2012-2014 Kia Sorento. A friend of mine has a telluride 2022 and the same thing happened to her last year, she just repaired it, but now I think it is very important to let you know what happened to both of us since she did not report the incident. A copy of the terms, conditions and exclusions (including a complaints procedure) is available on request. 2019 kia sorento experiences swaying at interstate speeds. I have brought this to the deal TWICE they did the recall but car is still doing it, brought it back a second time deal said it doesnt do it. The failure mileage was unknown. How long will it take kia to resolve this issue? Tech responded didnt find misfire. Mine and my children's saftey; our lives were put at risk on april 5th, 2022. The city of all instances is phoenix, az. You can also call CARCHEX at866-261-3457to speak with a vehicle protection specialist today about what a powertrain warranty is. Reliability Survey but, as a brand, Kia performed strongly, finishing ninth out of 30 car makers. If found, they replaced the HECU. According to our research and Endurance warranty reviews, the average cost of a car warranty sits between $350 and $700 per year. I don't have that! TOOK IT ONTO THE DEALER AND WITH LESS THAN 2900 MILES IT NEEDS A NEW ENGINE. Call or write an email to resolve Kia Motors issues: Request for Information, Staff, Payments and Charges. Today, 10/11/2021, we were nearly hit four times on interstate 580 in oakland. 159,00km not miles kilometres and the engine shut down while driving down the highway. By Brian Jones | Updated on March 2nd, 2022. TRANSMISSION STUMBLES / HESITATES WHEN ACCELERATING UP HILL OR ON LEVEL SURFACE AT LOW SPEEDS. Drivers behind my wife saw flames coming from under motor. Sandy B. has written for The New York Times, Cleveland Magazine, and many online publications. As with every major automotive brand, there are a number of them. They also mentioned that I was fortunate that the vehicle died when it did because some of the burnt wire was an inch away from my fuel line and could have caused my vehicle to explode if it was running any longer. This has been a problem since purchase date 7/11/2019. After turning the vehicle off and restarting the engine, the vehicle operated normally; however, the failure recurred. For those looking at used Kias, The Drives informational team put together a handy reliability guide for all the problems you need to watch out for. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. Being the vehicle is still under warranty, the sorento was taken to a kia dealership in october 2021 which we were told it was damage and not under warranty, and a new harness would need to be installed. The vehicle was taken to scott kia of springfield (321 baltimore pike, springfield, pa 19064, (610) 544-0100) where it was diagnosed that the power steering assembly needed to be replaced. A police report has been filed on this incident. Tl* the contact owns a 2019 kia sorento. Simply put, a powertrain warranty is a protection plan that covers the components that power the car. The contact stated that the failure recurred several times and occurred intermittently. The fumes gradually became stronger in smell. Numerous calls to kia central and to kia consumer assistance center were attempted without resolution and most times ignored. Rpms jump between 4-5 and it won't accelerate. I am including an image. I was told that the high pressure fuel pump went bad on my account. Got an Uber ride from the airport once. It happens always. In the first 4-5,000 miles, maybe 10 times or so, after coming to a complete stop on a city street while waiting to make a left turn with my foot still on the brakes, I have felt it drop into first gear. This is because at one time many years ago, Kia built bad cars. The contact then turn the vehicle off and back on and drove at low speed to the residence. The other day, it lunged forward like it wasn't going to stop when I had my foot on brakes. This is an indication of an electrical issue and with my kia only having 54,000 miles, further action is needed. It said that all 2019 Kia Sorentos with the new 8 speed tranny all exhibit this jerky operation and they would not fix it, buy it back or trade it for a different model. WHEN I PLACE THE GEAR SELECTOR IN MANUAL MODE, AND LOCK IN A HIGHER (NUMERICALLY) GEAR, I CAN DUPLICATE THE HESITATION. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The Kia engine recall is expected to begin January 27, 2021. I immediately pulled into the shoulder of the highway and turned the cars ignition off. The text warning goes away after a few seconds and a triangular warning light stays on. Hazardous material. The vehicle was taken to an independent mechanic who related the failure to nhtsa campaign number: 21v519000 (fuel system, gasoline) however, the vin was not included in the recall. You can go to any online forum or comment section, and any praise for the Korean brand will immediately be shot down as propaganda. The vehicle was taken to the same local dealer who stated that the power steering parts were on backorder. Worst experience that I have ever had with a brand new vehicle. When driving in dark, rural areas with low beams on, two inverted "half moon" shadows disrupt the driver's ability to see. Most manufacturer powertrain warranties last for 50,000100,000 miles but cover far less than a bumper-to-bumper warranty. The problem is mostly noticeable when driving at night on dark unlit roads, highways or rural driving. I pulled over turn vehicle off checked all my levels everything was ok except low washer fluid. MY 2019 KIA SORENTO HAS HESITATIONS WHILE RAMPING UP IN SPEED. When cruise control is set the vehicle will without warning surge , jerk and jump. Used engines are not always the easiest to come by in good shape, yet here at SWEngines we have access to them right now! VEHICLE BRIEFLY AND REPEATEDLY LURCHES UNDER ACCELERATION AS IF DRIVING ON PATCHY ICE-COVERED ROAD SURFACE. I needed to call a tow truck to tow to nearby Kia dealer.. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Car Reviews, Videos, and News. Multiple attempts to say costco gas is the problem. The factory design of the low beam headlights seems to have a feature that prevents up-shining into oncoming traffic. There are also a number of manufacturer communications and consumer complaints related to this vehicle. Not as pronounced, but still present in sport mode. Kia engineers agreed there was an issue with my car but no fix available. That number might differ slightly for different car makes or specific vehicles, though. This issue needs to be addressed by kia. Find it hard to believe this is normal if, it just stopped working during the rain is one thing, but not to work for a week after is not right. Carpeting. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. I have had the car for 1 year only. Please help me get this taken care of. Radad blocked. Needless to say, Kia wont replace the engine, and Im out $15,000. Great write up. However, the plaintiffs claim more Kia models could be added later to the Theta engine class-action lawsuit. The dealer agreed with me kia has a moisture problem, but won't do anything about it. With a No-Haggle, Low-Price, Everyday Guarantee, a 30-Day Money Back Guarantee, and an A+ rating from the Better Business Bureau, you can trust us for a low-cost extended warranty. If there was any evidence of damage or misalignment, they then had the fuel pump replaced. No warning lights illuminated. Engine trouble. We will also note some of the consumer complaints related to this vehicle. Whenever I am stopped at a stoplight and in the close vicinity of a vehicle powered by electricity (specifically tesla) or dual powered vehicles, the front warning lights start acting up. Both front air bags deployed. Kia Australia. Ample seating, a simple, yet efficient and powerful engine, and the culmination of Kias decades of quality improvement, the Telluride is perhaps the best Kia has ever produced. Something needs to be done!!! The 2022 Kia Niro Plug-In Hybrid comes with a 5 yr./ 60000 mi. The manufacturer was not contacted. I had to baby the gas pedal and could not get to pass 10 mph in a 40mph zone and then a 25mph zone. The radio screen was flickering and then shut down as if I manually turned off . The contact owns a 2019 kia sorento. Told it was nothing since it didn't show up in sport mode. It's impossible to put the window down or up part of the way. Unlike the engine trouble, the automaker at least acknowledges that there are some issues with the powertrain. It would have to be towed from place of inspected. In these vehicles, a high-pressure fuel pipe that connects directly to the fuel pump may have some damage to it from the engine replacement process. Also, the low beam lights are pointed too far to the left and right and leave a large dark " v " shaped void in the middle, exactly where my eyes focus on the road. I've also contacted kia corporate and have been told my 2019 is no longer covered for paint. Another defect is the powered trunk. Very upsted & deapointed with kia, 1st and last time. Now when trying to change the radio volume from steering wheel controls and when the button fails to perform the function intended the system activates my phone and calls the last number dialed. Check them out below: Technology, performance and design delivered to your inbox. Three times, when cold and only having driven a mile or less, it has bucked while accelerating in 3rd or 4th gear hard enough to rock my head forward. Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. The shadow-line makes it look like I'm driving into the bat-cave. They asked me if I wanted to have them run diagnostics on it and charge me $150.00. One customer told the tale of the engine seizing up while driving down the road. My vehichle wound up dying completely on the side of the road. I immediately noticed that it would squeak rather loud and bounce high when driving over very small humps on the roads. I did call kia right the way, I told them I was driving from la to san francisco on the freeway 5, on vacation for 4 days, what happen, I was afraid the crack continue expanding, they told me to take the car to a dealer & they will take care of it - when I came back after my vacation with the kids, we called went to dealer kia in glendale, they said was a rock!! Jerks in lower gears when you're about to stop and/or slow it down when you make a turn, bad workmanship on kia's part. These concerns were never addressed or investigated by kia motors. Owners can enter the VIN of the vehicle to pull up a list of all applicable recalls for it. One popular option has been the 2019 Kia Sorento. This has been going on for at least 5 months. May cause problems for other drivers or accidents. Write a comment below to share online. I have taken the car there 3 times for the same problem haven't had the car 3 months have had this problem since I purchased the car. IM SEEING IN FORUMS THAT THIS IS A PROBLEM WITH THE 8 SPEED TRANS. Tl* the contact owns a 2019 kia sorento. The failure mileage was approximately 10,200. These project into the distance and are an obstruction and make the driver dizzy and it appears as though there is something ahead that you may hit. When I took it to the dealer for an oil change I told them about the hesitation especially in eco and smart modes. This program is not an official recall. You can find out about recent recall updates by visiting the National Highway Traffic Safety Administration (NHTSA) website. This recall was issued in December of 2018. Noticeable to driver and passengers. FILE A CLAIM; CONTACT US; CAREERS; Call Toll-Free: Vehicle Protection; Inspections; Auto Insurance; Auto Finance; Customer Support; 877-227-2439. There was hardly any power to the gas pump again. 7d ago Complaints about service Payments and Charges Question: 7d ago Make payment 2M ago Motor warranty replacement The contact lost control of the steering somehow managed to gain control which was difficult to steer the wheel and veer to the shoulder of the road. THIS HAPPENS WITHOUT NOTICE AND NOT ON ANY INCLINE OR DECLINES, ON STRAIGHT AWAYS. While the factory powertrain warranty might sound like a sufficient level of coverage, it doesnt take into account anything like your electrical components, air systems, or your interior. Dealership was able to replicate issue but no codes appeared during scan. Acceleration is very slow in every mode except sport. Learn what is covered, what is not, and where to find the best one. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. When considering one, U.S. News & World Report recommends asking yourself these questions: Extended Vehicle Protection Plans from CARCHEX are designed to protect you from the most common and expensive repairs, most definitely including your powertrain. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Explore Kia's wide range of cars from sedans to hatchback, hybrid to SUVs etc. As a GT-Line model, the Forte begins at $21,690. Car was brand new, less than 30 days, defective, you can trust this car, it is a rip off!! The end result of damages that needed to be repaired include a new alternator, battery, engine harness, o2 sensor to name a few. - Kia engine recall. Thankfully, it wasnt long before Kia got its act together. Cant stop crying You live and learn never buy Kia under ANY circumstances! We have driven other new kia models and none of them have this issue. Other kia owners have expressed noticing similar issues with their sorento. At this time, there are 321 complaints for the 2015 Kia Optima. Paid it off last year. Stay up to date on the 2015 Kia Optima engine recalls by using Vehicle History. This is a brand new car and it is very poorly designed and very unsafe to drive in the evening. The car would drive up to 38mph in eco mode only before it would start to spurter and slow down itself on its own. It took 3 months to get my vehicle even checked at the dealership. Because the shade was pulled up, these pieces did not fall over us, but if the shade has been uncovered, the glass would have fallen on the driver and passenger. Just within the virtual inventory of used engines on this site we carry engines for the models of the following makes: Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Daewoo, Ford, Eagle, GMC, Geo, Honda, Hummer, Hyundai,Infiniti, Isuzu, Jaguar, Jeep, Kia, Lexus, Land Rover, Lincoln, Mazda, Mercedes, MINI, Mercury, Mitsubishi, Nissan, Oldsmobile, Plymouth, Pontiac, Porsche, Saturn, Saab, Scion, Subaru, Suzuki, Toyota, Volkswagen and Volvo Engines. It's also noticeable when accelerating while merging onto the interstate. Purchased vehicle new with 12 miles on it back sept. 2019. Front bumper (black) is peeling. Local repair shop said the bumper was not properly primed before they (kia) painted them. BENEFITS OF A CARCHEX EXTENDED POWERTRAIN WARRANTY, Damage due to aftermarket products (if its a manufacturers warranty), Alteration made that was warned against (if its a manufacturers warranty), Impact, regular use, or environmental causes, Issues with other systems like air conditioning and heating. I believe kia is responsible for this and I want them held accountable. When pulling out onto the highway it will hesitate and surge, this is very dangerous! Along with a score of 10.0 from ThoroughlyReviewed, we have also earned an A+ customer service rating from the Better Business Bureau and have been accredited since 2009. Steering recalibrated 6 times in 4 months.Parking brake issues & slipped out of parking gear while in my driveway. Tl* the contact owns a 2019 kia sorento. This has happened on several occasions. MY 2019 V6 KIA SORENTO STUMBLES AND HESITATES UNDER PART THROTTLE, LOW RPM, ACCELERATION REGARDLESS OF SPEED. They then had dealerships inspect the fuel pipe. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. Car off. The vehicle was taken to steve hann auto group (1730 s 1st st, yakima, wa 98901) on three occasions, but they were not able to replicate the failure. Com we believe kia knows about this problem. Tensioner does not maintain a correct initial position. Again, that depends on how you or the previous owner took care of the vehicle. We have only had this car for about 6 weeks and have taken 4 high altitude drives and this happens everytime. Along with the engine, the powertrain is another essential system that must work well for a comfortable ride. But when adjusted to factory settings the problem got worse. It is still doing it. Loud engine rattle noise when starting engine that has been shut off overnight. Bright orange triangle with a exclamation mark,& 2 orange cars crashing symbol,& middle display says forward collision avoidance assist(fca)system disabled. I feel kia is responsible for my car being stolen because the problem of accessibility was not fixed even though kia was aware of the problem. It's a good idea to trust the experts in the area you need help in. On saturday 5 days after having the vehicle back from the service department, the brakes failed again completely while I was driving, which resulted in a accident. It has stopped in traffic already. Usually skips a half second between shifts on acceleration onto the highway.. Send an email to, This site is protected by reCAPTCHA and the Google, OUR ROTATING INVENTORY - WITH THE MOST CURRENT PRICING. 2. Comprehensive breakdown of used engine details including history and mileage. This may increase the risk of fire and injury to those in the car. Now , I am worried because my daughter is driving a kia sportage 2023. If you treated it poorly, its going to be a basket case. 5 rpm. It sounded as loud as a gun shot, and and it exploded into many pieces of glass. I had purchased the platinum protection plan but was told it would not cover. Prior to seeing the smoke, I had no warning lights on my dashboard, the temperature of the car never rose, and there were no emergency messages whatsoever. I am also sending a copy of this note to the attorney general's office and to kia corporate headquarters, and the better business bureau information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). Here are some of the major issues: 1. Locked bag 2207, Phone:131KIA(131542) North Ryde, BC NSW 1670; Phone Hours: Mon-Fri 8:30am-6:00pm (EST) We will see what your answer to this is, there were other problems with the #1 e-brake light coming on by itself #2 the right front head lamp lower lamp going out 2 times, they had it in the shop for three days and went through the wire harness cleaned all the connectors to the lamp. So I'm writing this so that kia company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more. NOT AS PRONOUNCED, BUT STILL PRESENT IN SPORT MODE. Or, instead you can send a secure message to our legal team. The power windows are a safety hazard. I told her I don't feel comfortable trying to drive and video my dash board, but did have a passenger help with this task. Never again!!. Thats not the adventure most people sign up for. The failure mileage was 5,000. The campaign required dealerships to update the software of the vehicles engine so it can detect engine failure sooner. I was able to get out and away from the vehicle just as it completely went up in flames. The manufacturer was informed of failure. Its not unheard of for newer models to last well past 200,000 miles. NOW IT WILL BE ABOUT 3 MONTHS (THEY ARE BACKLOGGED) UNTIL I GET IT BACK!! It can make loud, unexplained noises as well. Had it towed to a mechanic and was told the motor blew. First going to (green) warning, then to (yellow) warning, and sometimes all the way to (red) warning. While driving 30 mph, the steering wheel failed to move and all the instrument panel warning indicators illuminated. Again, the company chose not to discuss vehicle speed control systems through the manufacturer communications. Will hesitate when given gas in morning and at times when pulling out in traffic. Instead, the car-buyer might do better to go on vacation instead. The contact's wife later received medical treatment for a fractured vertebra, right hip, and groin injury. At night time when the vehicle head lamps are on, there are two triangular shaped objects that are shadowed from part of the head lamp housing. Problem continues but now with another twist. A powertrain includes a cars engine, transmission, anddrivetrain, and a powertrain warranty covers the cost to repair or replace these components if they stop working. I was told by financing company as well as police department to go get pictures of vehicle as reported from tow company that my vehicle was completely totaled out. Keeping the Mario Andretti driving antics to a minimum will keep your brakes, engine, tires, and chassis happy for far longer than treating every trip to the grocery store as if its the Indy 500. I had called peak kia in littleton, co. It will then down shift and jerk the passengers hard. What Car? Consumer Reports has tested cars for over 85 years. Most often, drivers are unable to drive these vehicles home. I can sent the video of griding sound I noted. This dark shadow-line results in poor visibility especially when driving in areas that are very dark. The law makes Kia pay legal fees. This never happened before I managed to have enough time and pulled over on the right-hand side. It is a safety issue. The failure mileage was 10,000. On september 24, kia from central called me to inform me that the case was closed. The white pearl paint on my 2019 kia sorento has started chipping in some spots without any impacts or action that would affect it. Usually occurs at approximately 8000-10,000 ft in elevation. The headlights have two weird shapes at the top line of the headlights. You can see the horizontal shadow-line and two "teeth" that hang down in the field of view. Inevitably, tires and wear and tear items will not be covered in your warranty. Has anyone had problems with the cameras not sensing objects? The vehicle was not repaired. Headlights causing moving shadows, blind areas, phantom objects. Kia alerted dealerships to inspect the HECU. While driving on the interstate highway for a duration of 1 to 3 hours the "collision avoidance system" faults out, lights a warning on the dash and totally stops functioning. How Does the CFPBs Debt Collection Rule Affect You? While they dont go into a lot of detail, its obvious to see that there are some serious concerns to work out. I personally thing kia needs to investigate problem. The service department said they checked my vehicle and did not find a problem but the 'reset' the transmission computer. Left side steering wheel control buttons for radio volume, muting, changing stations, changing radio modes, phone and phone hang up intermittently fail to function. They were unable to tell where the problem started or ended. The easy way to buy a Hyundai online, Hyundai Click to Buy makes shopping from home fast and convenient. After exiting and entering the vehicle multiple times everything comes back on. As we moved to the shoulder we were almost struck two more times. Unsafe because visibility is reduced, compromised. According to multiple sources, multiple complaints, and a recall, Kias GDi engine is to blame. I believe it's more of a fuel delivery problem, though. The manufacturer was notified of the failures and provided case number: 13352019. "Sinc And I notice that my vehicle is burning a large amount of fuel. Headlights checked at dealership and reported back as no issues. TOLD DEALERSHIP ABOUT THIS AFTER THE 1ST WEEK OF OWNERSHIP. Have taken car to kia dealership and throttle body was replaced and week later same problem exist. A powertrain includes a cars engine, transmission, and drivetrain, and a powertrain warranty covers the cost to repair or replace these components if they stop working.On the other hand, a bumper-to-bumper warranty lasts for a shorter time than a powertrain warranty but covers more systems and parts. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. One such complaint read, The alternator broke after warranty was expired two weeks ago. Also if there was nothing wrong with the transmission, why did they replace the first one. It was discovered the first time we used the 3rd row for our grand children and were also installing better floor mats. A week later(july 25th) they call to me to pick up the car. Took it onto the dealer and with less than 2900 miles it needs a new engine. As with any car, truck, and SUV out on the open road, how you maintain your ride will determine just how long your car lasts. Checked dipstick and smoke poured out of the dipstick hole as well. Theres no question that SUVs are taking over Americas roadways. Dealer said mechanic couldnt duplicate my surge problem so I agreed to go back test drive with the mechanic. 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