I just want your address for returns. DO NOT USE COLLECTPLUS! The Groupon system works like this. Every time I hit the button to get a return label I get this message. Hi, I ordered a bed spread but recieved two but I only need one. Two have been used and 1 remaining. You want to obtain that payment at the same time you would receive, payment from a full-paying customer. I received the wrong item. I've been a member since 2004, never any problems until lately. M. I bought the coupon for Ducts Unlimited Service and they never showed up three times. The prepaid mailing label will not print. I will never use Groupon again, and will tell family and friends. to print out a prepaid mailing label. I wish to return the Chef V 5 day cleanse I bought last night. the company is no longer taking groupon. Please Help The deadline is in 3 days time. I noticed items on my acct from a diff state that I did not order. I ordered slipcovers for sofa, chair and loveseat. I ordered solar LED lights for my yard and received tool boxes instead. Very Frustrating Not Talking To A Customer Service Rep About Return Labels For Groupon Merchandise That Is Too Small. How can I get so,done to respond and help. Groupon has told me I have to deal with the merchant/box office. I returned it for an exchange and I can't find the tracking # anywhere. I use to purchase a lot of items from Groupon but will definitely bringing my business somewhere else after this experience. I try to print the label I try morning noon and mid night I get the same message. I complained to groupon on the phone, they seemed disinterested at best,, I emailed could put pressure on the company,,,never got a reply from Groupon,,, This is my first and last time using this been total disappointments. I have been waiting one hour to hear from your customer I've searching the app for something special. Afterward, we'll review three ways to mark your vouchers, as used: in the Groupon Merchant Center, using the Groupon Merchant app, or using the Groupon. Will never buy from Groupon again. How do I get my money back? My wife has arthritis and had a hard time operating this item. It is completely faulty and needs returning. my name is erika anderson email address. Audrey Pearson. The place was "suspect" to say the least, each time I arrived the staff was out side lounging at a table on the balcony and came into the place only after I went in. I want to return it ! I Am Still Waiting.my Payment Was Made Direct After The Order. I would like to book two trips to Cotswolds on Friday 20/09/2013.The staff there responded me through email that it would be not available on that day. Groupon never confirmed my first purchase so I was under the impression that I had to press it once again. I only intended on purchasing one voucher for Squeeze Inn, please return the unused one. size head. My credit card was charged for all these items. I ALWAYS GET A GROUPON BEFORE WE GO TO VEGAS!!! I have no trouble printing anything else, so I know it is not my computer or printer. 5 iPad this case is to pay I'm not looking for a very fun I'm just looking for a smaller size I ordered a mini it was just right but the other one was too big thank you if you could tell me how to send the merchandise back so that you can send me the proper mind I would appreciate it thank you for your help and sorry for any inconvenience this may have cost sincerely Feliciano Nelson, I have never experienced anything more complicated But please refund yesterday debited 10 INR that debit from my bank. 2. Order #91139811 and # 91139812 I have a call into Groupon but am concerned about when I'll hear back. I've been having a very hard time contacting customer service. To print the voucher, click on print gift card or voucher at the right of the How do they get away with this stuff???? I posted an honest review on her Facebook and at 10:06 at night (while I am asleep) she called me berating me about my review. I received it on my porch in the rain. I am retired and I don't have money to waste. I have to return the item as it does not fit the chair. second number has been disconnected. That does not make sense if it was a present! First, we'll show you how to redeem using the Merchant Center. I called them and they sent me to a place where I spent hours adjusting the size/pixels etc. of my picture to no avail. I should have got my refund back to my credit card! I contacted the company for service, they gave me a very hard time. You are not monitoring your sellers properly and I will not order any more items which require sizing from you. the groupon expires January 7th. Hi Ordered 3 sets of shell pearl earing studs, and I am so upset in two packets are broken sets, I need to return or exchange, I can't use it. I did not get the correct amount that I purchased . Please help ASAP! So I wanted to talk to someone. I am sending the iPhone back to you and I hope that you will send me one that is in better shape. I have been trying to get in touch with a rep for over a month with no success everyone I call the number they provide it gives me a recording and. However, 10 minutes later, I the first order went through. I returned 2 items. The recording refers you back to the website WHICH DOES NOT WORK! I purchased the Sonic-FX Toothbrush and contacted Groupon just short of the "Lame" 90 day policy .. the Toothbrush charger does not work and will not recharge the toothbrush .. help .. That sucks! Will you please refund me asap. On the paper voucher, you will want to locate the redemption code, as this is what you will. You first need to create an account on Groupon.com and create a reservation. I still have not figured it out. This week I get an email telling me they were very sorry but they overbooked and are cancelling my trip. I haven't taken it out of the package and would like to return it. In addition, if the merchant on your Groupon Voucher has gone out of business, you may submit a Proof of Claim Form requesting a refund of the purchase price of the Groupon Voucher from the settlement fund. Firstly one item was delivered but this was only part of that order. Hi, I have been emailing and trying to call groupon about several purchases to cancel and get a refund most was miss soldiers to me with false advertising and missing facts and crucial information, when ringing the company on trying to book several of my purchases they claimed that there was no available bookings slots till February, where as there was no restrictions on dates in the advertising for this on groupon another one was the time they gave for the activity was much much shorter then how groupon made it seemanother one I could not do as I'm pregnant so needed to cancel all of these I attempted to cancel as soon as possible and before they expired, but I'm still trying to do this now months down the line I've had 0 zero response to any of my emails or calls there's no option to leave a message and number for them to call me back so I'm left massively out of pocket and nothing to show for it. It's really weak and they make it impossible to get your money back. Their sizable subscriber bases (Groupon claims to have over 200 million subscribers with 39.5 million classified as active) are a significant asset, even if those members arent proving to be a great source of repeat customers for the bars, spas, and rock climbing centers that send out so many Groupons each week. My name is Rebecca Stevenson and I was charged for a Skinny Beam of Austin groupon that I DID NOT purchase. If I had known that I'd have kept the "deal" and given it as a gift or to charity. They sent me 2 of the exact same thing. Really??? The latter statement is utterly untrue as time and again on my first phone call I asked them if they could give me a full" where clearly the first customer service personnel had misrepresented their refunds policy to me. ; larger than pictured & does not fit. You will not get anymore business from me ever again. They say easy returns. I canceled the duplicate Groupon within minutes of ordering. Please tell me !! i ordered a couch and love seat cover and recieved a couch and two arm chair covers. We're working with our merchants to extend availability and expiration dates wherever possible. Ge.to whom it may concern,i ordered a firetruck from their, I got 2 at different times, I would like a refund. I need to return it back to you. Other than this I've never had a problem! Groupon keeps taking me I circles and I cannot find the necessary coupon after I don't know how many times I've tried. I would like to book two trips to Cotswolds on Friday 20/09/2013.The staff there responded me through email that it would be not available on that day. They dont have to work if they can get rid of you. I don't want groupon bucks. The promotional value is the spending power of the Groupon Voucher beyond what the consumer paid for the voucher. my voucher valid date is 10/06/2014, i had booked 10/06/2014 dine in restaurant,when I'M REACHED THERE,THEY ARE ASK ME queue up. In a little over a year, Groupons stock price has fallen from a high of over $31 to under $4. We spent close to a hundred for gas and parking and tickets. The feeder is too large for our kitchen and had no electric cord. i emailed groupon again and they said no just use the return label they gave me. But restaurant has closed . Ultimately,it appears that merchants are expected to continue to treat expired Groupon Vouchers the same way they always have, i.e. Couldn't get the help I needed lesson learned I will not purchase any more items from groupon. Sign by Archie Green at. They do not answer the customer service number and when you try to print a return label they have this error message "Oops! How, where do I proceed. What can I do about thisI am very disappointed. Thanks. Just printed out a Return Shipping Label, attached it to my package, dropped it in the mailbox and I was done. I bought a pair of earrings for 9.99 dollors but I made a mistake and used an old address. Enter your payment details, confirm your order, and sit back knowing your bargains are on their way to you. I have purchased many vouchers and items through Groupon and have been very happy. They stated that all sales are final. Trying to get info. After Promising That I Will Be Refunded In 10 Days,as Per E-mail Received. My coupon Cindy Barnes Please reply and let me know if I have to provide my account information. It will show up under Deals when you click on My Groupons.. I lost 40 dollars but it's a great lesson learned to never ever shop on groupon again. If youre ever unsure about whether or not a deal is transferable, ask the seller. It is so difficult and the "Track Order". Bought several restaurant groupons for my trip visiting San Antonio. You could also check with other online deal sites and with the business directly to make sure you're really getting a good deal. I would like to have a refund . I made a purchase that I intended to use but after purchase I realized I had misread the ending date so am unable to use. I know how your refund works but these were Christmas gifts. Also when called support all they talked about what was wrong with my printer. I will never again buy a television from Groupon. I have had a lot of dealing with Groupon and I am very disappointed with them now. I was excited to travel with your service. Please take this back with full refund thank you! Need replaced or refund asap. My Groupon was with Theresa at Encore. My groupon from Graffiti Junction has not been redeemed and the business has closed. My bank statement still tells me that I have spent $125 on groupon, but my groupon is not showing up anywhere. HBR Learnings online leadership training helps you hone your skills with courses like Strategy Planning and Execution. I have had a great experience with Groupon refunds. They arrived on Nov. 7th. I just called Groupons wanting to return a voucher but it say the wait time is 40-50 minutes !!!!!! Barbara DeWitt. I don't want groupon bucks. Groupon is a business that will go on forever legally stealing from honest persons. I was told by Parihiban R that I should get on groupons.com/mygroupons. then a message said that My Groupon was disconnected..reenterd and the item was removed What did I order on 10/24 for $65.00? I made sure I did not press "BUY" twice. Very disappointed that my seven month old Dyson stopped working and it is the motor. After several purchases through Groupon I'm sad to say I will never use it again.I purchased concert tickets for a show on the end of July for a show at the jiffy lube center. I ordered a 2-pack for sports bras and you sent me an email stating I didn't complete my order so I completed the email YOU sent and you doubled my order. Jesse J Howard. Who ships something without a box. waited about 7 minutes. I thought i could just get it repackaged there and send it on its way. This is ILLEGAL!! Although I have tried several times to set up an appointment with them, they never are willing to set a time or day. I already mentioned in detail, the whole incident but was still instructed how to go about attending the class. The CD drive does not run. BUYERS BEWARE !!!! I need to return comfortor shipped in wrong color. Once all of this information is gathered, youll need to create a reservation. Did not know other purchases are needed for item to work properly and found exact item a lot cheaper. No, thank you. Is really worst and bad atitude, management and service ! Please resend another please. Get in contact with us by selecting the link below. On top of everything none of the shipping companies usps ups and fed ex carry a box big enough to fit my dresser. They set very short expiration dates so that they can get paid even though the voucher may not ever be redeemed. Ordered ENERALD earrings! Why do you bother putting phone numbers if you cannot get a live person? it is successfully redeemed, you are good to go. I cannot get in contact with her again. I am still waiting on them to email me back. I was dealing with GROUPON and not with PAYTM. I tried 4 different web addresses to get printing label to return my Groupon merchandise. Iwould like to exchange it .I bought a cover from groupon last time made by Vera Bradley,maybe you can base it from that..I ca't seem to print the return label. But I plan to delete thee groupon app from my phone. I purchased a paint job from Cobb Painting. it was not for my ipad 2. Will NEVER use Groupon again and hopefully warn others to not get burned by these tricky tactics. A buddy bought the same watch and hated it. I have been trying to get a refund lable for the last 5 days. Once you have the code, you can use it to purchase the product online or in-store. Made the reservation for July 26 at the destination. Wow, I thought: Thats a lot of GPSs to move in a short period. I ordered earrings they came in infant size.I dont think they would fit a newborn. I had six groupons that I did not authorize that I was charged on my credit card. Never again, & I will Spread the Word to Br Carrful;-(, I purchased a refurbished HP 15-BA009x 15.6" Laptop AMD I KNOW I CLICKED ON JULY 10 and PNC BANK ARTS CENTER. select "Return" to print a prepaid mailing label. I ordered two TV stands though Groupon and one of the stands were missing a shelf and drawer the other stand was damaged on the top front (were the TV will sit). MyGroupon has been prompt about my refunds but two items were ignored. Need Prepaid Mailing Label I need to get a refund on items I just got in. Help! Was told there was no appointment and that I could wait until she finished a current client that was not even started. I really liked the covers I received but they were the wrong size, I received loveseat size and I ordered sofa size. When I order something and it is not available, why can't I get my money back? Once you have your reservation, youll need to provide some information about the group. After I use credit-several hundred dollars I'm us subscribing to G, As I bought a 7-in 1 multifunctional groupon global juicer. I will make sure that Groupon receive a negative testimonial as I do not see why I should lose money on products that I have paid for. Wow. You can call better business bureau also. I just received an order for a black backing for I-phone 6 . Bought the first tablet in @ June 2015. When you slide it in the slot, it runs for a second and stops. I called support for help and was told they would do nothing, I had to contact the merchant through my order on the Groupon page. So please cancel the order and refund my 34.95 plus tax. Please advise ASAP I'm not very!! I rec'd. It is directly through the customer's phone. One item I cancelled the minute i ordered but they still shipped and charged me money. First, there is the amount that the consumer paid for the Groupon Voucher. Restaurants, for instance, are trying to use reduced prices to fill tables during off-peak time periods. Groupons letter also states that whether or not you are directly impacted by a Settlement Voucher, you are nevertheless protected by the settlement agreement and release. Last year, a group of consumers filed a class action lawsuit against Groupon alleging that Groupon violated numerous state and federal laws. It has to be specially made. Thanks and have a great day. I attempted to return it but there is a no return policy for this product. She never even called me to apologize or try keeping me as a customer. Shame on me. Paid my $20. I then emailed groupon and told them they wont do it. I haven't received a verification of return or response of any kind. I received a refund of $149. Now you say I can't return them when it was your error??? And it is impossible to get one from Groupon. That wasn't mentioned when I made my purchase. with the mobile app may accidentally mark their voucher as redeemed through their app. I ust want my mattress protector replaced. The item is mia. I have e-mailed twice to get a refund for 99.00 taken from my checking account. I am now chasing my money back which is becoming a nightmare.. We are on day 4 and no word from him. A cd slot phone holder and a charging cable that was defective. but am not able to use vouchers. First, find a groupon representative and ask them how to set up a groupon account. The expiration of the Groupon was December 13th, on December 13th the couple that was to join us broke up, obviously beyond my control. Please advise! I brought a vein treatment only to find out that you need compression hose..can't find. Under Groupons current policies, it appears that Groupon has the choice to either refund your purchase price or credit your account with equivalent Groupon Bucks. This is the worse. The luggage can not be repaired, as they no longer make those wheels (no luggage companies use this type of wheel any more). Further Details. Our system is smart and knows that the redemption code carries a $20. Need some assistant. my item number is I need to send 2 of the pyle 7 android dual core touch- screen wi-fi. So when we tried to take it out of the charger it wouldn't come out. According to Groupons policies, the promotional value of the Groupon Voucher expires on the expiration date printed on the voucher. I don't want my time period for returns to expire. I followed all instructions, basically it seemed quite simple, from my app I follow a series of links to cancel and be refunded but when you get to the final page there was nothing! Wrong dog bed!!! The next day I received an alert from my credit card company that I had ordered sheets from Groupon and my card was charged. You can print them on paper, or you can use a computer. I also could not get to a return label on your website. I purchased a comforter it is the wrong size Your return page says I do not have a tracking number Please send me one. Nowhere did it mention that it was an overcharge for seniors. My daughter finally had to help me find the website. On May 24th it died/wont charge. Intially i was referring groupon to my friends but now I lost trust on groupon and their services. Anyone who buys a product from Groupon is stuck with a piece of CRAP items that you could possibly never use and now its a ping pong game between the manufacture and this institute. The off button isn't working. How do I get a refund label. This does not work. It came today from CHINA and smells terrible. I bought the $55 Blue Crab Trading only. I just received the luggage today and it's in the origami so box. I called the Carriage company and they told me to contact Groupon. THIS NOW A WARRANTY CLAIM Champs!!!! It also gets hung up under cabinets. I doubt this, because consumers really love good deals. I guess Groupon thinks nobody has anything better to do? I'll stay nice and avoid profanity if you can. Purchased a smart bracelet, took for ever to arrive, thought it was a scam. I returned 2 items. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. There are 7 references cited in this article, which can be found at the bottom of the page. I mistakenly ordered 2 years of New York magazine. My request is not solved!!! They will not redeem their coupon for 2. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). I'll stick with reputable places that really stand behind their products and don't advertise ridiculous regular prices to make the sale price look amazing. I'm not happy with Groupon right now. document.write(new Date().getFullYear()); Fraser Trebilcock Davis & Dunlap, P.C. Something is wrong with this picture. Item # IA_RP22MO33-WH2XL. to see if they have visited your business yet. What can I do to return the product which I cannot use? This is my sixth contact-hopefully some return contact will happen, Tried to redeemed Groupon: GPN5S1-8et3af2s Trying to get this resolved. frustrated, His purchased voucher for the Georgia State Fair 4 for $26 I accidentally purchased twice. I misplaced the one sent to me last week. Make sure to call in advance if the service requires an appointment, like a massage or pedicure. Turn your audio on for narrated instructions. I'm tiered of playing phone tag with her and not able to find a day off from work to make this deal work for me. I need to return a comforter that is not the color I thought. Two or three more of the same emails received. I hope that Santa Claus padlocks the doors on the Groupon merchandise business then throws away the key then we can all enjoy a silent night, forever. I'm trying to return a purchase that turned out to be not as advertised. To create this article, volunteer authors worked to edit and improve it over time. Worst service I have dealt with. They did offer me a Groupon credit to use for other purchases, but I am really upset My name is Brian Pitts and I would like a credit for the ring I purchased and returned to Groupon on the same day that I received it. Groupon is a voucher that can only be used by the person who bought it. I use groupon a lot,but I am not going to do business with a company unless I can get this solved soon. I am trying to return some items for my husband. • Hi Team, A6-7310, When I went to my email to retrieve the vouchers on the day of the concert, I discovered that they sent me vouchers for the right band, but the WRONG DATE AND WRONG VENUE. I ordered an Essential Oil defused that does not work, but I threw away the paperwork - I have the box and I just got it less than 4 days ago - so what address do I send it back and what information should I include thanks. It was for two lighted beanie hats. i want return my flat-front shorts grey 36; I want to return GPS smart kids watch; not sure were to start. don't see the page can be overloaded 24 hours a day, Liked the boots but are very tight on my foot. Spetchetti Once youve provided all of your information and payment methods, Groupon will send you a confirmation email. First time and it is a waste. Why is it so difficult and complicated to return goods. A day or so later, ready to purchase, I went to the Groupon web site only to discover that over 25,000 GPS units had been sold and the deal was no longer available. I want what I ordered period. That is why I am returning them! How do I return an item purchased. Incorrect was sent. They wouldn't fit a doll. something fishy going on? i will need a return form I'll just go out and buy it. Deal sites are a great way to fill off-peak unused capacity too. i only want a loveseat cover in fossil brown please. It's so disappointing. Can't contact anybody at groupon! This is the same field. This is where you enter any promotion or gift code. As an exceptional we are processing the refund into your Groupon account as Groupon credits for the below vouchers shared by you. But she made her position clear. The jewelry I ordered was so tiny, even for my grandaugher. Otherwise a clever idea, I have an item to return and can not get to the section to return this item this should not take so long. How I can return that to you, Need to return an item cause it is to big!! Having trouble finding out how to accomplish this return. I ordered a car seat for a pet. When I asked for a refund, they said to contact you which I have. M husband will never use it. And they're $14.95 each.I can't print a label and having trouble finding a return address, so will be sending to the address on the envelope. Will never buy from groupon again, purchased toilet rolls , they never arrived, groupon won't refund me, will have to make a claim against groupon via my credit card, groupon don't answer the phone ,don't reply to emails. Called Groupon and they basically said, Tough luck! And isn't it misrepresentation to expire a voucher 19 days before the date stated? I am trying to return it but cannot find how to print a prepaid mailing label to do it. Alchemic shampoo Chocalate arrived and top was busted open in bubble wrap and leaking. I purchased a Vuru 7 inch quad core tablet Green. I am sorry but I don't know enough jargan with computors to get this to work. There is nothing wrong with the printer. Read the fine print on the deal before you purchase it! I have been agonizing on whether to send my collection of old family photos to a company that has so many negative comments posted to it. Acknowledge the truth and evolve. Trying to find a way to return the watch for replacement or refund is made almost impossible, I would like to return a coffee table which I received yesterday and get a refund sorry to say the colour is so different to what was shown doesn't match my other units where's the return forms please. That's more than what I paid for the boots. Complete and mark, If you wish to toggle back to the viewfinder screen, you can locate and select the camera. I purchased 2 car chargers on 26/022015 from Groupon. They are too small. Bought comforter set from Groupon two months ago. Size needed , King. I explain what happened, what they told me to do, what I did and why they should provide a refund. I ordered a pair of Booties from you size 7.5 brown and after paying you confirmed my order as being size 6 black. Surprisingly 2 large kitchen items showed up at my door. i bought a groupon for hair cut , blow , full highlight, they will not except it because i was there only 6 months ago i would like a refund, so i can find a different salonthank you theresa cali, I have my goods returned but groupon haven't returned my money to my credit card yet, I returned merchandise my tracking said it was delivered but my refund was never reapplied to my debit card and I was wondering why. Only ordered one set but got 2 by mistake. Bought an item from groupon , and the package is missing . I purchased a Groupon for Ink Lash Ink in Stuart, Fl. To top it off they charged me 38.50 to refund me the Groupon bucks!!! the consultants are not properly trained. I rec'd. Just received my order? I purchased a session for eyebrow embroidery through Groupon. Totally understand that during corona restaurants were closed etc. I fill in all info each time , I have more to do than try to get my problem taken care of . I have been scheduled twice. Restricting discounts to off-peak time periods or unsold leftovers also reduces the risk of tainting a companys brand. ; larger than pictured & does not fit. Having trouble even getting onsite to ask for a refund!! the restaurant manager said that, ask me to call groupon-customer service centre and say that request refund.So i would like to know what can i do now? How do I book a Groupon voucher given as a gift? Do you believe the theyll come back and pay full price pledge of deal sites? would someone please get in touch with me. I'm want my money back and am very frustrated because customer service is who - knows - where??!! The paper voucher will also provide the customer with the fine print, redemption instructions, and your addressall on one page. Well, there are a few benefits to redeeming a voucher: 1) Redeeming marks the voucher as used so the customer is not able to use it again or. Where can I get the return form? They are lighter weight than I was led to believe, and I can purchase better ones in the local stores. I just ordered too small and the stride is just too short. The fine print on a voucher will generally tell you how and where the voucher is redeemable and will reiterate the specifics of the deal. Cannot get anyone to answer when I call Groupon. I was massaged with Queen Hensen Coco Butter (from the Dollar Store).. the massage was like being rubbed down like friction without lubricate, if you know what I meanvery dry. I printed out the return labels and sent it back. value, so anything over $20 is overspend. I am disgusted with the walker stalker purchase. There is noooooooo way to access a live English speaking customer service representative. As part of this settlement, Groupon merchants were released from any liability related to the class action allegations. BUT they didnt say when the amount will be refunded to my account. There is a clock under the buy button that tells you how long you have left to get the deal. Needs to be replaced with different size. I was informed that it was an extra $5.00, but she would give it for free as a first-time customer. Call your bank and credit card. They have confirmed that they have the item. I have ordered 3 times1st time I tried Groupon, I wanted a case for my phone, so I have a Samsung s3so I ordered a case for iti get a case for a iPhone, 2nd purchase, just plain ol gold ball ear rings..14K goldsmashed beyond recognition3rd purchase? I purchased a groupon to have my windows washed by them. I have been trying for four days to return an item and to print a return label. Received my voucher for the ticket I had purchased. DH. Sent something back to them. I do not know if i will ever be able to claim or even get my money back. Can't find how to get a refund. All I get from the Chat facility is that "it is being investigated". I want to return an item I ordered. I'd like my money back! The light on the other hat didn't work. I have done this at least once a day. I also returned two defective earrings, one the gold loops and the other was a "tear drop" design. Can I get my money back? I tried to print the shipping label to return it, but it just kick me back to the details page and nothing is printed. I wanted some earrings and looked at your excentive collection but I did not have time to look at them at one time so I put the ones I liked in the cart . The fourteen day return window will be spent trying to get a return voucher. You can create a follow-up. I was talking with Kalesh P.V and she said that I could trade in my groupon. I was charged for those rooms immediately, and two days later I was charged for the other rooms that were failed. I am trying to return the item I purchased on groupon, but when I click print return label, nothing happens. My hair has been butchered by Jamie at Asthecitica. I really want refund my money. I ordered two dresses and need to return them. I ordered a bed spread for $49.95 and it took so long to receive it that we were gone for 3 weeks and were not here when it arrived. would be nice to have telephone # on packing slip. We keep your money. I am no longer going to a restaurant and they kept my money. Their Groupon Return and Refund Policy is set up in a way that deliberately discourages its dissatisfied customers from getting a refund or having the easy ability of returning their shoddy merchandise. impossible to talk to anyone, I purchased an iphone 6 from Groupon and received it on7-17-17 did not need it and returned it unopened the next day. 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